Ensured adherence to local, state, and federal regulations while performing all installation tasks and repairs of fire suppression equipment.
Provided exceptional customer service, addressing client concerns and questions about fire suppression systems.
Increased overall client satisfaction through prompt response times and effective problem resolution strategies.
Maintained detailed records of completed tasks, ensuring proper documentation for future reference.
Fostered a safe working environment by adhering to OSHA standards and company safety protocols.
Mitigated potential hazards by identifying and addressing deficiencies in existing fire suppression systems during site evaluations.
Participated in ongoing training initiatives to stay current on industry advancements and best practices.
Enhanced safety measures by installing and repairing various types of fire suppression equipment.
Reduced false alarms for clients with thorough testing of fire alarm systems.
Supported other technicians during peak periods or when specialized expertise was required.
Prioritized preventive maintenance tasks to minimize downtime for clients'' facilities.
Completed complex troubleshooting tasks, identifying the root cause of malfunctions in fire suppression systems.
Installed, tested and serviced alarm and associated systems for commercial and residential customers.
Responded to maintenance calls and troubleshot devices.
Demonstrated features and functionality of alarm systems to customers.
Read and understood product manuals and blueprints.
Communicated effectively with customers, answering questions, and concerns regarding systems.
Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Maintained accurate records of customer service calls and inputted all information into company's database.
Tested all newly installed fire alarms.
Assisted with electrical installations of lighting and smoke detectors.
Survey Technician
Luck Grove Telecom
04.2022 - 08.2023
Identified and compiled database information to create requested maps.
Entered Global Positioning System (GPS) data, legal deeds, field notes, and land survey reports into geographic information system (GIS) workstations to transform into maps and drawings.
Provided assistance in development of methods and procedures for conducting field surveys.
Complied with safety protocols and procedures when working with utility systems.
Drove crew trucks to and from work areas.
Attending daily crew meetings to review assigned jobs and maps for the day and end-of-shift meetings to review progress on assigned jobs.
Completing assigned data collection quotas along designated telecommunication routes using IKE and other equipment/technology.
Walking telecommunications routes through rural and urban areas.
Utilizing multiple applications/software for communication, shift assignment, and data collection.
Uploading collected telecommunication data at the end of the shift via Wi-Fi.
Machine Operator
Remington Arms
05.2013 - 04.2022
Read production schedules and work orders to determine processing sequences, furnace temperatures, and heat cycle requirements for objects to be heat-treated.
Set up and operate or tend machines, such as furnaces, baths, flame-hardening machines, and electronic induction machines, that harden, anneal, and heat-treat metal.
Determine types and temperatures of baths and quenching media needed to attain specified part hardness, toughness, and ductility, using heat-treating charts and knowledge of methods, equipment, and metals.
Remove parts from furnaces after specified times, and air dry or cool parts in water, oil brine, or other baths.
Instruct new workers in machine operation.
Position stock in furnaces, using tongs, chain hoists, or pry bars.
Adjust controls to maintain temperatures and heating times, using thermal instruments and charts, dials and gauges of furnaces, and color of stock in furnaces to make setting determinations.
Determine flame temperatures, current frequencies, heating cycles, and induction heating coils needed, based on degree of hardness required and properties of stock to be treated.
Load parts into containers and place containers on conveyors to be inserted into furnaces, or insert parts into furnaces.
Reduce heat when processing is complete in order to allow parts to cool in furnaces or machinery.
Test parts for hardness, using hardness testing equipment, or by examining and feeling samples.
Inspect or measure finished workpieces to determine conformance to specifications, using measuring instruments such as gauges or micrometers.
Lift and position workpieces, manually or with hoists, and secure them in hoppers or on machine tables, faceplates, or chucks, using clamps.
Set up, operate, or tend grinding and related tools that remove excess material or burrs from surfaces, sharpen edges or corners, or buff, hone, or polish metal or plastic workpieces.
Observe machine operations to detect any problems; make necessary adjustments to correct problems.
Set and adjust machine controls according to product specifications, utilizing knowledge of machine operation.
Measure workpieces and lay out work, using precision measuring devices.
Select machine tooling to be used, utilizing knowledge of machine and production requirements.
Study blueprints, work orders, or machining instructions to determine product specifications, tool requirements, and operational sequences.
Activate machine start-up switches to grind, lap, hone, debar, shear, or cut workpieces, according to specifications.
Thread and hand-feed materials through machine cutters or abraders.
Repair or replace machine parts, using hand tools, or notify engineering personnel when corrective action is required.
Maintain stocks of machine parts and machining tools.
Select files or other abrasives, according to materials, sizes and shapes of workpieces, amount of stock to be removed, finishes specified, and steps in finishing processes.
Trim, scrape, or deburr objects or parts, using chisels, scrapers, and other hand tools and equipment.
Production Supervisor
Herkimer Industries
06.2011 - 05.2013
Enforce safety and sanitation regulations.
Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
Confer with other supervisors to coordinate operations and activities within or between departments.
Plan and establish work schedules, assignments, and production sequences to meet production goals.
Inspect materials, products, or equipment to detect defects or malfunctions.
Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
Keep records of employees' attendance and hours worked.
Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
Confer with management or subordinates to resolve worker problems, complaints, or grievances.
Set up and adjust machines and equipment.
Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
Recommend or execute personnel actions, such as hirings, evaluations, and promotions.