Michael Murray

• Maintained accurate logs of working hours using electronic on-board recorder systems.
• Operated equipment such as forklifts safely when loading and unloading shipments from trailers.
• Resolved customer complaints regarding services rendered or goods delivered in a timely manner.
• Performed pre-trip inspections of tractor and trailer units before departing terminals.
• Ensured cargo was properly secured to prevent shifting during transit.
• Followed specific route assignments as directed by dispatchers or supervisors.
• Delivered products to customers' locations in a courteous and professional manner.
• Adhered strictly to safety requirements set forth by company policies and government regulations.
• Loaded and unloaded freight in a safe and timely manner.
• Managed time efficiently to ensure timely deliveries were made within established parameters.
• Communicated effectively with customers, dispatchers, vendors, co-workers, management personnel.
• Complied with all applicable laws and regulations governing the transportation industry.
• Secured cargo according to company procedures prior to departure from terminals.
• Worked well with dispatchers to communicate route and schedule changes.
• Processed shipment documents neatly and efficiently for each load.
• Observed driving regulations and safety procedures, maintaining excellent safe driving record.
• Recorded expenses and maintained receipts.
• Conducted daily DOT pre-trip inspections according to set checklist.
• Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
• Followed regular schedule of pickups for individual customers and groups.
• Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
• Obtained signatures needed to complete and process paperwork.

• Maintained filing system for records, correspondence, and other documents.
• Collected payments for goods delivered or unloaded.
• Operated a fleet of company vehicles safely and efficiently.

• Trained, mentored and motivated employees to maximize team productivity.
• Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
• Met productivity goals by adhering to operating standards and managing labor and expenses.
• Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
• Gathered and reviewed customer feedback to drive customer satisfaction and loyalty.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Researched and prepared reports required by management or governmental agencies.
• Resolved customer complaints or answered customers' questions.
• Discussed job performance problems with employees, identifying causes and issues to find solutions.
• Guided employees in handling difficult or complex problems.
• Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
• Reviewed employees' work to check adherence to quality standards and proper procedures.
• Recruited, interviewed and selected employees to fill vacant roles.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
• Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Installation and repair Tech for Business and Home Security

• Home installation and repair of Comcast services

• Home installation and repair. Maintenance on plant systems.

• Executed preventive and corrective maintenance on work trucks and other vehicles.