As a Service Advisor with over 20 years of experience in the automotive industry, I have developed a deep understanding of customer service excellence and operational efficiency. Consistently provide proficient damage assessments and cost repair estimates. I have exceptional time management skills, proactive listening and communication skills while maintaining high-quality service standards. I am committed to continuous learning and willingness to adapt to various environments. I strive for positive outcomes in my customer relationships and upselling services. My documented strengths are in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.