Michael Napoli
Port Washington,NY
Summary
Dynamic security professional with a proven track record at Citi Field, adept at threat identification and incident response. Recognized for enhancing safety protocols and effectively managing crowd control during high-stakes events. IICRC certified carpet cleaner with strong communication skills, ensuring customer satisfaction through meticulous service and attention to detail.
Overview
8
8
years of professional experience
Work History
Security Officer
Citi Field
09.2022 - Current
- Verify IDs, check bags, keep an eye on entrance and exit points, and screen those entering Citi Field.
- Enforce stadium regulations and guidelines to protect players and visitors.
- Guard players locker rooms and parking areas.
- Patrols the premises of Citi Field, inside and exterior of the property to prevent criminal behavior and suspicious activity.
- Patrolled the stadium's grounds, guarding against illegal entry and making sure visitors were safe during big events.
- During events, help manage the crowd.
- Responded to situations, working with emergency personnel to control disruptions and evacuations.
- Created thorough reports and kept track of logs, which helped to enhance security procedures.
- Perimeter Patrol, guard loading dock for loading and unloading during special events.
- NYS Security License
- NYS Fire Guard License ( F-03 & F-04 )
Carpet Cleaner
Healthy Homes Service
01.2018 - Current
- Assessed carpet conditions to determine appropriate cleaning methods and solutions.
- Apply the four steps of cleaning carpet and upholstery (Time, Temperature, Chemical, and Agitation )
- Performed specialty treatments on stains.
- Distinguish fiber identification.
- Guided large scrubbing machines over rug surfaces to loosen embedded dirt.
- Mixed heated water and chemicals in containers to prepare cleaning solutions.
- Cleaned commercial and residential locations.
- Used power scrubbing machines to scrub and polish floors.
- IICRC Certified. ( Institute of Inspection, Cleaning and Restoration Certification )
Education
Associate of Arts - Liberal Arts And Sciences
Nassua Community College
Garden City, NY05-2025
High School Diploma -
Paul D Schreiber Senior High School
Port Washington, NY01-2020
Skills
- Observational: Threat identification, alertness, and attention to detail
- Interpersonal: Teamwork, customer service, communication, and conflict resolution
- Action-oriented: Reporting, problem-solving, enforcement, patrol, and incident response
- Technical: Metal detectors, radio communication
- Calmness Under Pressure, Adaptability, De-escalation and Realiable
Timeline
Security Officer
Citi Field
09.2022 - Current
Carpet Cleaner
Healthy Homes Service
01.2018 - Current
Associate of Arts - Liberal Arts And Sciences
Nassua Community College
High School Diploma -
Paul D Schreiber Senior High School