Michael Napoli

Port Washington,NY

Summary

Dynamic security professional with a proven track record at Citi Field, adept at threat identification and incident response. Recognized for enhancing safety protocols and effectively managing crowd control during high-stakes events. IICRC certified carpet cleaner with strong communication skills, ensuring customer satisfaction through meticulous service and attention to detail.

Overview

years of professional experience

Work History

Security Officer

Citi Field

Local 177: 41 Seaver Wy, Flushing, NY 11368

09.2022 - Current

Verify IDs, check bags, keep an eye on entrance and exit points, and screen those entering Citi Field.
Enforce stadium regulations and guidelines to protect players and visitors.
Guard players locker rooms and parking areas.
Patrols the premises of Citi Field, inside and exterior of the property to prevent criminal behavior and suspicious activity.
Patrolled the stadium's grounds, guarding against illegal entry and making sure visitors were safe during big events.
During events, help manage the crowd.
Responded to situations, working with emergency personnel to control disruptions and evacuations.
Created thorough reports and kept track of logs, which helped to enhance security procedures.
Perimeter Patrol, guard loading dock for loading and unloading during special events.
NYS Security License
NYS Fire Guard License ( F-03 & F-04 )

Carpet Cleaner

Healthy Homes Service

Port Washington, New York

01.2018 - Current

Assessed carpet conditions to determine appropriate cleaning methods and solutions.
Apply the four steps of cleaning carpet and upholstery (Time, Temperature, Chemical, and Agitation )
Performed specialty treatments on stains.
Distinguish fiber identification.
Guided large scrubbing machines over rug surfaces to loosen embedded dirt.
Mixed heated water and chemicals in containers to prepare cleaning solutions.
Cleaned commercial and residential locations.
Used power scrubbing machines to scrub and polish floors.
IICRC Certified. ( Institute of Inspection, Cleaning and Restoration Certification )

Education

Associate of Arts - Liberal Arts And Sciences

Nassua Community College

Garden City, NY

05-2025

High School Diploma -

Paul D Schreiber Senior High School

Port Washington, NY

01-2020

Skills

Observational: Threat identification, alertness, and attention to detail
Interpersonal: Teamwork, customer service, communication, and conflict resolution
Action-oriented: Reporting, problem-solving, enforcement, patrol, and incident response

Technical: Metal detectors, radio communication
Calmness Under Pressure, Adaptability, De-escalation and Realiable

Timeline