Summary
Overview
Work History
Education
Skills
Timeline
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Michael Napoli

Port Washington,NY

Summary

Dynamic security professional with a proven track record at Citi Field, adept at threat identification and incident response. Recognized for enhancing safety protocols and effectively managing crowd control during high-stakes events. IICRC certified carpet cleaner with strong communication skills, ensuring customer satisfaction through meticulous service and attention to detail.

Overview

8
8
years of professional experience

Work History

Security Officer

Citi Field
09.2022 - Current
  • Verify IDs, check bags, keep an eye on entrance and exit points, and screen those entering Citi Field.
  • Enforce stadium regulations and guidelines to protect players and visitors.
  • Guard players locker rooms and parking areas.
  • Patrols the premises of Citi Field, inside and exterior of the property to prevent criminal behavior and suspicious activity.
  • Patrolled the stadium's grounds, guarding against illegal entry and making sure visitors were safe during big events.
  • During events, help manage the crowd.
  • Responded to situations, working with emergency personnel to control disruptions and evacuations.
  • Created thorough reports and kept track of logs, which helped to enhance security procedures.
  • Perimeter Patrol, guard loading dock for loading and unloading during special events.
  • NYS Security License
  • NYS Fire Guard License ( F-03 & F-04 )

Carpet Cleaner

Healthy Homes Service
01.2018 - Current
  • Assessed carpet conditions to determine appropriate cleaning methods and solutions.
  • Apply the four steps of cleaning carpet and upholstery (Time, Temperature, Chemical, and Agitation )
  • Performed specialty treatments on stains.
  • Distinguish fiber identification.
  • Guided large scrubbing machines over rug surfaces to loosen embedded dirt.
  • Mixed heated water and chemicals in containers to prepare cleaning solutions.
  • Cleaned commercial and residential locations.
  • Used power scrubbing machines to scrub and polish floors.
  • IICRC Certified. ( Institute of Inspection, Cleaning and Restoration Certification )

Education

Associate of Arts - Liberal Arts And Sciences

Nassua Community College
Garden City, NY
05-2025

High School Diploma -

Paul D Schreiber Senior High School
Port Washington, NY
01-2020

Skills

  • Observational: Threat identification, alertness, and attention to detail
  • Interpersonal: Teamwork, customer service, communication, and conflict resolution
  • Action-oriented: Reporting, problem-solving, enforcement, patrol, and incident response
  • Technical: Metal detectors, radio communication
  • Calmness Under Pressure, Adaptability, De-escalation and Realiable

Timeline

Security Officer

Citi Field
09.2022 - Current

Carpet Cleaner

Healthy Homes Service
01.2018 - Current

Associate of Arts - Liberal Arts And Sciences

Nassua Community College

High School Diploma -

Paul D Schreiber Senior High School
Michael Napoli