MICHAEL NARBUT
PHOENIX
Summary
Dynamic Restaurant and Events Manager with proven success in enhancing guest relations, managing budgets, and executing high-impact events. Expertise in team leadership and operational efficiency drives exceptional customer satisfaction.
Overview
22
22
years of professional experience
Work History
Restaurant and Events Manager
Taco Guild
Phoenix, AZ
02.2024 - 11.2025
- Managed budgets and negotiated contracts, ensuring cost-effective event execution. increased sales from previous year's bookings.
- Coordinated cross-departmental communication to improve project alignment.
- Maximized performance by monitoring daily activities and mentoring team members by working with them closely on the floor to provide excellent customer satisfaction.
General Manager and Events Manager
Hundred Mile Brewing Company
Tempe, AZ
09.2023 - 01.2024
- Oversaw daily operations, ensuring adherence to quality standards and safety regulations.
- Implemented process improvements that streamlined production workflows, enhancing operational efficiency.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Assistant General Manager
Ling and Louie's Asian Bar and Grill
Scottsdale, AZ
09.2022 - 06.2023
- Oversaw daily operations to ensure exceptional guest experiences and service quality.
- Assisted in developing marketing strategies to increase restaurant visibility and attract clientele.
- Coordinated staff schedules to maintain optimal coverage during peak hours, enhancing workflow.
- Monitored financial performance metrics, contributing to strategic decision-making for budget adjustments.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Assistant General Manager
Vito's Pizza And Italian Ristorante
Scottsdale, AZ
10.2021 - 05.2022
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency.
- Trained and mentored new employees on restaurant protocols and customer service standards.
- Implemented inventory management procedures to reduce waste and optimize supply levels.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Banquets/ Ballroom Manager
Hilton Tapatio Cliffs Resort
Phoenix, AZ
04.2004 - 03.2020
Education
Business
The Community College of Baltimore County
Catonsville, MDSkills
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Menu planning
- Managing events start to finish
- Continuous improvement
- Catering coordination
- Creativity and adaptability
- Customer service-driven
- Service coordination
- Loyalty cultivation
Timeline
Restaurant and Events Manager
Taco Guild
02.2024 - 11.2025
General Manager and Events Manager
Hundred Mile Brewing Company
09.2023 - 01.2024
Assistant General Manager
Ling and Louie's Asian Bar and Grill
09.2022 - 06.2023
Assistant General Manager
Vito's Pizza And Italian Ristorante
10.2021 - 05.2022
Banquets/ Ballroom Manager
Hilton Tapatio Cliffs Resort
04.2004 - 03.2020
Business
The Community College of Baltimore County