Michael Naughton
Columbia,SC
Summary
Detail-oriented employee with strong communication and customer service skills and experience in payroll processing and cash handling. Committed to maintaining high standards of accuracy, efficiency, and reliability in daily operations.
Overview
11
11
years of professional experience
Work History
Baker
West End Bagels
Indian Land, SC
11.2021 - Current
- Served in a multifaceted role that extends beyond baking, supporting daily operations, payroll, and overall shop efficiency.
- Managed payroll responsibilities, including accurate calculation and distribution of cash, credit card, and third-party delivery (DoorDash and Grubhub) tips, ensuring accountability and compliance with company procedures.
- Consistently produced high-quality baked goods by following precise recipes while maintaining strict hygiene and sanitation standards in compliance with health and safety regulations.
- Stocked, prepped, and cleaned the shop during daily opening and closing duties while safely operating and maintaining baking equipment and efficiently resolving operational challenges.
- Collaborated with team members to ensure timely production of items.
- Monitored ingredient inventory and reported shortages to supervisors.
Cashier
West End Bagels
Columbia, SC
06.2015 - 06.2020
- Collaborated with team members to complete daily tasks efficiently, while managing multiple responsibilities in a fast-paced environment.
- Worked the cash register accurately, and frequently completed register close-outs, ensuring proper cash handling and accountability.
- Responded promptly to customer needs, resolved issues professionally, and consistently delivered friendly, high-quality customer service.
- Demonstrated initiative by learning new skills and staying current with industry practices.
- Trained new cashiers on register operations and customer service protocols.
Education
BBA - Retail Management
University of South Carolina
Columbia, South Carolina, SC05-2028
High School Diploma -
Catawba Ridge High School
Fort Mill, South Carolina, SC06-2024
Skills
- Attention to detail and organization
- Customer service
- Time management and multitasking
- Payroll processing and administration
- Team building
- Strong interpersonal and communication skills
- Inventory management
- Recipe adherence
- Cash handling and register closeouts
- Good at following directions!
- Visual merchandising
References
References available upon request.
Accomplishments
Hober Baker Character Award (Hockey) — Recognized for leadership, integrity, and strong character.
Timeline
Baker
West End Bagels
11.2021 - Current
Cashier
West End Bagels
06.2015 - 06.2020
BBA - Retail Management
University of South Carolina
High School Diploma -
Catawba Ridge High School