Michael Neese
Dallas
Summary
Energetic professional offering many years of experience in planning special events for corporate, personal, or charity needs. Accomplished at reaching revenue targets and increasing sponsorships.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.
Overview
19
19
years of professional experience
Work History
Uber Eats Driver
Uber Eats
Dallas
07.2016 - Current
- Delivered food promptly to customers in designated areas.
- Navigated efficiently using GPS and mapping applications.
- Communicated effectively with customers regarding order status.
Market Room Manager
DollCon Dallas
Dallas
01.2020 - 02.2026
- Created Market Room Layout to ensure Handicap Accessibility and Fire and Safety Compliance.
- Coordinated with Vendors to provided aid and answer questions.
- Managed Event Prizes and Givaways, as well as Point of Sales for the Convention’s Market Table.
KHC Doll Designs
Self Employed
Dallas
12.2011 - 02.2026
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Convention Charity Staff
AnimeFest
Dallas
06.2013 - 03.2020
- Assisted attendees with registration and ticketing processes during Charity Live Auction.
- Provided information and support to guests regarding event schedules and activities.
- Collaborated with team members to set up event spaces and display areas.
- Provided a point of sales for charity vendor tables and created a friendly environment for customers.
- Managed and Hosted Various Panels and Convention Meet Ups.
Assistant Department Manager
Doll A-Kon at A-Kon
Dallas
06.2012 - 03.2020
- Assisted in managing daily operations and staff scheduling for event success.
- Coordinated vendor communications to ensure timely deliveries and setup.
- Oversaw inventory management for supplies and merchandise during events.
- Managed registration processes to streamline attendee check-in procedures.
- Facilitated problem-solving during events to address guest concerns swiftly.
- Provided guidance and mentoring to department staff members.
- Ensured that all safety protocols were followed in accordance with company policy.
Before and After School Care Assistant
St Patrick Elementary School
Dallas
08.2009 - 03.2018
- Supervised children during before and after school activities.
- Assisted in planning engaging educational programs and games.
- Ensured a safe environment for students at all times.
- Facilitated snack time, ensuring dietary restrictions were followed appropriately.
- Organized age-appropriate activities to keep the kids engaged and entertained.
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Demonstrated good problem-solving skills when dealing with challenging behaviors from students.
Food Truck Assistant
KB Foodtruck
Rowlett
01.2017 - 07.2017
- Supported staff during busy service hours by managing supplies and inventory.
- Assisted customers with product selection and inquiries.
- Provided cash register operations and handled customer payments.
Bookstore Sales Associate
Waldenbooks
Dallas
05.2009 - 07.2009
- Assisted customers with book recommendations and inquiries.
- Organized merchandise displays to enhance store aesthetics.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained inventory levels through regular stock checks and replenishment.
- Maintained a clean and organized store environment to ensure customer satisfaction.
Sales Associate
Sunglass Hut at Macy's
Dallas
11.2007 - 01.2008
- Assisted customers in selecting stylish sunglasses and accessories.
- Maintained organized displays and restocked merchandise regularly.
- Processed sales transactions efficiently using point-of-sale systems.
Education
Some College (No Degree) - Special Education
A&M Commerce University
Commerce, TXSome College (No Degree) - Education
Richland College
Dallas, TXSkills
- Safety Regulation
- Event and Group Management
- Problem Solving
- Adaptability
Timeline
Market Room Manager
DollCon Dallas
01.2020 - 02.2026
Food Truck Assistant
KB Foodtruck
01.2017 - 07.2017
Uber Eats Driver
Uber Eats
07.2016 - Current
Convention Charity Staff
AnimeFest
06.2013 - 03.2020
Assistant Department Manager
Doll A-Kon at A-Kon
06.2012 - 03.2020
KHC Doll Designs
Self Employed
12.2011 - 02.2026
Before and After School Care Assistant
St Patrick Elementary School
08.2009 - 03.2018
Bookstore Sales Associate
Waldenbooks
05.2009 - 07.2009
Sales Associate
Sunglass Hut at Macy's
11.2007 - 01.2008
Some College (No Degree) - Special Education
A&M Commerce University
Some College (No Degree) - Education
Richland College