Michael Newell
Montrose,MI
Summary
Insightful Driver/Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Punctual and reliable, efficient route planning and motivated to provide prompt, friendly and professional service at all times.
Overview
24
24
years of professional experience
Work History
Fedex Manager/Delivery Driver
FedEx
10.2007 - Current
- Adept at navigating a 1200 model vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Onboarded new employees with training and new hire documentation.
Mortgage Broker / Owner
Town & Country Home Mortgage
03.2003 - 09.2007
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Explained entire mortgage loan process to borrower.
- Worked with underwriters to fix application problems and resolve issues.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
Loan Officer
Carr Mortgage Funding
, MI
09.1999 - 03.2003
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Developed strong relationships with customers through high levels of customer service.
Education
High School Diploma -
Carman High School
Flint, MIArchitectural Engineering
Charles Stewart Mott Community College
Flint, MIArchitectural Engineering
Lawrence Technological University
Southfield, MISkills
- Verbal and Written Communication
- Team Leadership
- Issue and Conflict Resolution
- Employee Training
- Managing Laborers
Timeline
Fedex Manager/Delivery Driver
FedEx
10.2007 - Current
Mortgage Broker / Owner
Town & Country Home Mortgage
03.2003 - 09.2007
Loan Officer
Carr Mortgage Funding
09.1999 - 03.2003
High School Diploma -
Carman High School
Architectural Engineering
Charles Stewart Mott Community College
Architectural Engineering
Lawrence Technological University
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