Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Newman

Burr Ridge,IL

Summary

With 6 years of customer service experience, I have effectively handled a large number of calls. I specialize in delivering outstanding support and efficiently resolving customer issues. I excel at maintaining a professional and friendly attitude, ensuring continuous customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Leads/Porter

Coda motors
Burr Ridge, IL, USA
02.2024 - Current
  • Transported vehicles for scheduled maintenance and repair services.
  • Guided porters into designated parking areas
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Successfully acquired and handled potential client leads.

Host

Dao Sushi and Thai
Burr Ridge, IL, USA
10.2020 - Current
  • Handled incoming phone calls and queries.
  • Maintained accurate reservation records.
  • Welcomed guests courteously.
  • Processed customer orders promptly.
  • Resolved customer issues.
  • Monitored training of new employees.
  • Handled to-go customer orders efficiently.
  • Experienced in handling cash and other forms of payment.

Customer Service Associate

Walgreens
Woodridge, IL, USA
01.2017 - 01.2018
  • Organized and arranged store inventory.
  • Completed final steps for end-of-day shutdown.
  • Provided support to customers with warmth and professionalism.
  • Provided solutions for customer concerns.
  • Handled monetary transactions effectively.

Education

High school or equivalent -

Downers grove south high school
Downers Grove, IL
05.2019

Skills

  • Customer Relations
  • Cash Management
  • Strong work ethic
  • Punctual and dependable

Certification

Driver's License

Timeline

Leads/Porter

Coda motors
02.2024 - Current

Host

Dao Sushi and Thai
10.2020 - Current

Customer Service Associate

Walgreens
01.2017 - 01.2018

High school or equivalent -

Downers grove south high school

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Michael Newman