Summary
Overview
Work History
Education
Skills
Timeline
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Michael Nguyen

Virginia Beach,VA

Summary

Proven CMMS Engineer with a track record of enhancing AWS infrastructure reliability through meticulous project management and process improvement. Excelled in fostering client trust and cross-functional collaboration, achieving significant project outcomes. Expert in system troubleshooting and technical reporting, demonstrating a commitment to operational excellence and continuous learning.

Overview

15
15
years of professional experience

Work History

CMMS Engineer

AWS, Amazon Web Services
10.2018 - Current
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Administer Computerized Maintenance Management System (CMMS) to ensure seamless data center operations.
  • Maintain data integrity and implement operational procedures to optimize AWS infrastructure reliability.
  • Collaborate with cross-functional teams to handle critical facility events efficiently.

Engineering Operations Technician

AWS, Amazon Web Services
11.2016 - 10.2018
  • Optimized operations efficiency by streamlining processes and implementing innovative solutions.
  • Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
  • Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
  • Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
  • Maintained and operated data center mission-critical facilities, troubleshooting systems to ensure minimal downtime.
  • Gained expertise in managing UPS systems, diesel generators, and switchgear components.

Nuclear Machinist Mate

US Navy
03.2010 - 03.2016
  • Improved system reliability through comprehensive testing and troubleshooting of nuclear components.
  • Facilitated knowledge transfer among team members by providing expert guidance on technical matters related to nuclear propulsion systems.
  • Maintained peak performance of nuclear machinery with consistent preventive maintenance and repairs.
  • Conducted extensive valve maintenance for optimal flow control within steam generation systems, contributing to improved heat transfer rates between primary coolant loops and steam generators.

Education

Technical Certification - Nuclear Engineering Technologies

Naval Nuclear Power Training Command
Goose Creek

Skills

  • Project Management
  • Project Planning
  • Technical reporting
  • System Troubleshooting
  • Root Cause Analysis
  • Process Improvement
  • Process Development

Timeline

CMMS Engineer

AWS, Amazon Web Services
10.2018 - Current

Engineering Operations Technician

AWS, Amazon Web Services
11.2016 - 10.2018

Nuclear Machinist Mate

US Navy
03.2010 - 03.2016

Technical Certification - Nuclear Engineering Technologies

Naval Nuclear Power Training Command

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Michael Nguyen