Michael Nguyen
Zizi Pedispa & Nail
Arlington ,TX
2027
years of professional experience
Experienced and dependable professional with over 19 years in the nail industry, including experience as a nail technician and salon owner, along with experience as a machinist at Four Seasons Warehouse. Skilled in customer service, salon operations, teamwork, machine operation, quality control, and maintaining a safe and organized work environment. Detail-oriented, hardworking, and adaptable with a strong commitment to quality and professionalism.
Work History
Lead Nail Technician
- Supported nail technicians in following safety and sanitation protocols.
- Created personalized nail art designs reflecting client preferences and current trends.
- Assisted in training new staff on techniques, tools, and customer service best practices.
- Monitored inventory levels for nail products and supplies to improve operational efficiency.
- Addressed customer complaints to foster positive experiences and encourage repeat business.
- Improved client satisfaction by delivering high-quality nail services and keeping a tidy work environment.
Owner Nail Salon
5 Years- Managed daily operations to ensure seamless service delivery and customer satisfaction.
- Trained and mentored staff on best practices for nail care and customer interaction.
- Developed marketing strategies to increase local clientele and enhance brand presence.
- Oversaw inventory management, ensuring availability of high-quality products and supplies.
- Led team meetings to foster communication, address challenges, and promote a positive work environment.
- Managed day-to-day business operations.
Machinist
11 Years- Operated CNC machines for precision manufacturing of components.
- Read and interpreted blueprints to ensure accurate production specifications.
- Conducted routine maintenance on equipment to uphold operational efficiency.
- Collaborated with team members to troubleshoot mechanical issues swiftly.
- Enhanced workflow processes by identifying areas for improvement in production methods.
Education
Texas Barbering & Cosmetology - Manicurist
Adult Education Center - Computer Numerical Control Programming
Skills
Customer Service
Business & Salon Operations
Nail Care & Enhancement Services
Blueprint Interpretation
Precision Measurement & Quality
Equipment Operation & Maintenance
Inventory Management
Time Management & Organization
Attention to Detail & Problem-Solving
Strong Teamwork and Collaboration
Timeline
Owner Nail Salon
LA Nails
01.2007 - 01.2012Read More
Machinist
Four Season
01.1996 - 01.2007Read More
Lead Nail Technician
Zizi Pedispa & Nail
2013 - CurrentRead More
Fort Worth Independent School District
Adult Education Center from Computer Numerical Control Programming
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Cosmetology School
Texas Barbering & Cosmetology from Manicurist
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