Michael Niedens

• Maintained company pumps and pipelines keeping equipment in service safely and efficiently
• Keep records of service to remain in compliance with DOT and company standards
• Run pigging operations on gathering and DOT regulated lines
• Schedule and work with contractors on projects and routine maintenance
• Work closely with customers to make sure that equipment was satisfactory and product was delivered in a timely manner
• Continuously sought opportunities to work with other divisions and locations to expand my knowledge about the industry and company assets
• Work closely with teammates in troubleshooting and repairs and keeping good communication within the team

• Operated fuel delivery trucks adhering to safety regulations and company policies.
• Conducted pre-trip inspections to ensure vehicle compliance and safety standards.
• Maintained accurate logs of fuel deliveries and vehicle maintenance records.
• Collaborated with dispatch to optimize delivery routes for efficiency.
• Demonstrated adaptability in handling various weather conditions or road hazards for uninterrupted service delivery.
• Adhered to local, state, and federal regulations for the transportation of hazardous materials.

• Involved in selling and quoting jobs for all water wells sold by Agri Industries
• Determined pricing, and scheduling of drill crews and service crews for existing wells
• Assisted in invoicing and payment collection on completed projects
• Hired and trained crew members and assisted in the field as necessary
• Coordinated ordering of parts
• Resolved customer complaints regarding sales and service
• Handled all one calls for projects
• Assisted in servicing and maintaining all service equipment

• Led multiple large scale projects successfully and under budget
• Facilitated training programs aimed at enhancing team capabilities and operational knowledge within the division.
• Controlled costs by streamlining operations and reducing waste.
• Supervised daily planning, coordination and administration for division operations.
• Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies.
• Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.

• Scheduled work given by my manager and determined priority service
• Maintained equipment assigned to me and kept inventory of parts and tools needed to ensure efficiency and customer satisfaction
• Developed maintenance schedules for equipment, reducing downtime and improving service delivery.
• Implemented process improvements that increased workflow efficiency and reduced operational costs.
• Managed warranty claims for customers in a timely manner, ensuring accurate documentation of repairs completed under warranty coverage conditions.
• Demonstrated technical expertise in diagnosing complex issues across various equipment types leading to prompt resolutions.