Michael Niles
Randolph,MA
Summary
Experienced with thorough vehicle damage assessments and accurate claim evaluations. Utilizes industry-standard estimating tools to ensure precise cost calculations and fair settlements. Strong understanding of insurance protocols and customer relations, ensuring seamless appraisal process. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Parts Director
Akiki Auto Body
05.2023 - 12.2023
- Developed and maintained a clean, safe, and professional Parts Department environment that reflected the shops commitment to quality service.
- Collaborated with Service Department to streamline workflow, improving communication and efficiency between departments.
- Increased Parts Department efficiency by implementing inventory control systems and streamlining processes.
Auto Damage Appraiser
Akiki Auto Body
12.2023 - Current
- Promoted a safe working environment by adhering to established safety procedures while inspecting vehicles and reviewing repair shop safety protocols.
- Collaborated with insurance adjusters to negotiate fair settlements, ensuring client satisfaction and maintaining company reputation.
- Documented damage with photographs and detailed written descriptions.
- Demonstrated expertise in various makes and models of vehicles, allowing for precise identification of necessary repairs during damage assessment.
Property Manager
Niles Properties
02.2018 - 08.2022
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
Certificate in Automotive Technology - Automotive Technology
Porter And Chester Institute
Canton, MA05-2016
Skills
- Estimating Repair Costs
- Professionalism and Ethics
- Computer Software Proficiency
- Continuous learning mindset
- Organizational abilities
Licensed Auto Damage Appraiser
Licensed in Massachusetts Lic. # 21125207
Timeline
Auto Damage Appraiser
Akiki Auto Body
12.2023 - Current
Parts Director
Akiki Auto Body
05.2023 - 12.2023
Property Manager
Niles Properties
02.2018 - 08.2022
Certificate in Automotive Technology - Automotive Technology
Porter And Chester Institute
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