MICHAEL NORIEGA
ALBUQUERQUE,NM
Summary
Knowledgeable low voltage professional able to lead and motivate hardworking teams. Meet daily targets by delegating assignments. coordinating inventory, and managing quality control. Promote a positive team environment focused on collaboration and common goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Journeman Data Technician
B&D Industries
10.2024 - Current
- Ensured timely completion of projects with strong time management and prioritization skills.
- Assisted in designing and implementing custom data solutions tailored to client needs.
- Provided training and support to end-users, fostering a deeper understanding of various data tools and applications.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Optimized system performance with routine maintenance of low voltage equipment and components.
Senior Team Lead
Direct line
08.2018 - 08.2024
- Maximized quality and productivity with thorough training and consistent monitoring of team performance
- Improved operational efficiency by working with senior management to implement and enhance policies and procedures
- Coordinated logistics for cabling projects, organizing resources and schedules to meet demands
- Elevated team performance with expert training and mentoring of new associates
- Kept team's work in line with strict standards, carefully following outlined production orders and specifications
Service Technician
The Alarm Store
07.2013 - 07.2018
- Kept optimal performance levels by completing routine preventive maintenance work in line with manufacturer standards
- Fulfilled requirements of warrantied repair orders, including completing work in full, documenting work performed, and tracking labor time
- Offered best-in-class customer service with open, accurate, and professional communication
- Troubleshot, serviced, and repaired different models of security systems, fire alarm, camera systems and door locks
- Responded to service calls and communicated with dispatch to exchange information
- Coordinated complex repairs to resolve advanced equipment and system issues
- Managed smooth installations, including fabricating missing parts and using minor carpentry abilities to create professional look for security equipment
- Maintained detailed logs of security equipment repair, maintenance, and installation jobs
Sales Associate
Oakwood Homes
01.2012 - 07.2013
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Created memorable customer experiences by offering personalized sales support
Education
Certificate Of Technical Studies - Hvac
CNM
Albuquerque, NM05.2006
Skills
- Employee training
- Complaint resolution
- Trend tracking
- Work planning
- Quality assurance
- Project planning
- Wire termination
- Access control systems
- Audio and video systems
- Fire alarm installation
- Low-voltage systems
- Blueprint reading
- Telecommunications
- Fiber optic installation
- Building automation
Certification
Es3j
Timeline
Journeman Data Technician
B&D Industries
10.2024 - Current
Senior Team Lead
Direct line
08.2018 - 08.2024
Service Technician
The Alarm Store
07.2013 - 07.2018
Sales Associate
Oakwood Homes
01.2012 - 07.2013
Certificate Of Technical Studies - Hvac
CNM
Similar Profiles
Jennifer GreveJennifer Greve
Service Coordination Manager at B&D IndustriesService Coordination Manager at B&D Industries
Elias RuizElias Ruiz
Equipment Operator at B&D IndustriesEquipment Operator at B&D Industries
Steven GalanSteven Galan
Accounting Intern at B&D IndustriesAccounting Intern at B&D Industries
Melissa GonzalezMelissa Gonzalez
Writer, Sales & Merchandiser at Kurple MagazineWriter, Sales & Merchandiser at Kurple Magazine
Jacob MillerJacob Miller
Blow Mold Machine Operator at Creamland DairiesBlow Mold Machine Operator at Creamland Dairies