Suleman Osuman
Westerville
Summary
Highly skilled Data Technician Lead with significant experience in data management and analysis. Proven ability to handle large datasets, troubleshoot data issues, and deliver comprehensive reports for strategic planning. Strengths include strong leadership skills, advanced knowledge and understanding of machine learning principles, and an abiding dedication to data integrity. Previous roles demonstrated a high impact through enhanced data processing efficiency and successful implementation of data-driven strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Lead Technician
E2 Optics
New Albany
02.2022 - Current
- Perform structured cabling (Cat6, SC, MMC, MPO/MTP), labeling, routing, and rack prep.
- Audit network connectivity, and resolve documentation discrepancies.
- Execute patching validation, cable dressing, and fiber management.
- Train and mentor new technicians on cabling standards and safety protocols.
- Performed ISP cable pulling, termination, porting, and cable dressing to support network infrastructure installations.
- Provided technical assistance in troubleshooting system problems related to CRM applications.
- Conducted regular training sessions for other members of staff regarding best practices for troubleshooting.
- Escalates complex or unresolved issues to network engineers, system administrators, facilities teams, or vendors.
Operations Manager
Water Loft Pools & Construction
Accra
12.2019 - 10.2021
- Managed project scheduling, operations, and workforce coordination.
- Coordinated project schedules with subcontractors and suppliers to ensure timely completion.
- Managed daily operations for construction and pool installation projects.
- Implemented safety protocols to maintain a safe work environment for staff.
- Trained and mentored team members on operational best practices and procedures.
- Collaborated with clients to address concerns and provide project updates.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Data Infrastructure Technician
Telecel Ghana
Accra
04.2017 - 10.2019
- Installed and maintained structured cabling and power infrastructure.
- Performed system upgrades, and ensured documentation accuracy.
- Installed and configured network equipment for seamless connectivity.
- Documented technical procedures and configurations for team reference.
- Maintained inventory of hardware components to support operational needs.
- Set up, optimized, and managed network equipment.
- Performed maintenance activities such as patching, upgrades.
Education
MBA - Data Analytics
Ohio Dominican University
1216 Sunbury Rd, Columbus, OH 4321905.2027
Bachelor’s - Business Administration & Human Resources
Islamic University College
Accra, Ghana05-2014
Skills
- Structured cabling (fiber: SC, LC, MMC, MPO/MTP; Cat6/Cat6A)
- Data center operations
- Network documentation
- Rack/stack
- Patch panels
- Cable dressing
- Technical support
- Troubleshooting
- Safety compliance
- Independent and team-based work
- Fast learning and adaptability
- Employee training
- Effective communication
- Documentation management
- SQL database management
Certification
• OSHA 30 Construction Health & Safety
• OSHA 10 Construction Health & Safety
• E2IQ 123 – Meta Audit Troubleshooting Training
• Cisco Certified Network Associates
• SP8850 - Pre-Terminated Data Center Solutions
• SP5607 - SYSTIMAX Copper Solution Positioning
• SP8910 - HyperScale/Cloud Data Center Product & Installation
• SP5609 - CommScope Tools & Differentiators
• SP5606 - SYSTIMAX Fiber Solution Positioning
• SP8860 - Data Center Cabling Installation
• SP5608 - SYSTIMAX Intelligent Solution
• SP5605 - Industry Trends and Drivers
• SP3000 – Structured Cabling Infrastructure Design ACT III
• SP3802 – Certifying & Troubleshooting Premises Cabling Systems ACT II
• OSHA 10 Construction Health & Safety
• E2IQ 123 – Meta Audit Troubleshooting Training
• Cisco Certified Network Associates
• SP8850 - Pre-Terminated Data Center Solutions
• SP5607 - SYSTIMAX Copper Solution Positioning
• SP8910 - HyperScale/Cloud Data Center Product & Installation
• SP5609 - CommScope Tools & Differentiators
• SP5606 - SYSTIMAX Fiber Solution Positioning
• SP8860 - Data Center Cabling Installation
• SP5608 - SYSTIMAX Intelligent Solution
• SP5605 - Industry Trends and Drivers
• SP3000 – Structured Cabling Infrastructure Design ACT III
• SP3802 – Certifying & Troubleshooting Premises Cabling Systems ACT II
Accomplishments
- Completed over 1,000 fiber and copper terminations with zero quality issues.
- Improved patching accuracy by implementing documentation and verification standards.
- Supported major deployments while maintaining 99.9% network uptime.
- Recognized for adaptability, safe practices, and strong independent work.
- Mentored junior technicians and reinforced EIA/TIA cabling standards.
Timeline
Data Lead Technician
E2 Optics
02.2022 - Current
Operations Manager
Water Loft Pools & Construction
12.2019 - 10.2021
Data Infrastructure Technician
Telecel Ghana
04.2017 - 10.2019
MBA - Data Analytics
Ohio Dominican University
Bachelor’s - Business Administration & Human Resources
Islamic University College