Pavan kalyan Pasupuleti

Syosset,NY

Summary

Professional technician with strong technical skills and focus on data center operations. Adept at troubleshooting hardware and software issues, ensuring optimal system performance and uptime. Highly reliable team player with strong emphasis on collaboration and adaptability to changing needs. Valued for problem-solving abilities, effective communication, and consistent delivery of results.

Overview

years of professional experience

Certification

Work History

Data Center Technician

Genspark Technologies

08.2025 - Current

Monitored data center systems using various monitoring tools, responding to alerts and resolving issues to ensure uptime.
Monitored data center operations and responded promptly to system alerts to ensure continuous service availability.
Installed and configured servers, network devices, and structured cabling while maintaining organized racks and proper airflow standards.
Diagnosed and resolved hardware and network issues, escalating complex problems when necessary.
Maintained accurate documentation of equipment inventory, installations, and repairs to support audits and compliance requirements.
Contributed to server migrations and upgrading projects by decommissioning legacy hardware and deployment.
Conducted routine maintenance and troubleshooting of data center equipment to ensure optimal performance.
Monitored system alerts and responded to incidents, minimizing downtime and enhancing reliability.

Junior Data Center Technician

Capgemini Technologies

Bangalore

09.2021 - 05.2023

Provided hands-on support for installing and maintaining data center equipment, including racking and stacking servers.
Assisted with installing and maintaining data center equipment, including setting up and organizing servers.
Supported senior technicians with running network cables, setting up switches, and following physical security guidelines.
Regularly checked temperature and humidity levels to ensure the data center environment remained stable and safe.
Worked closely with the IT team to follow security policies and support backup and recovery processes.
Installed and configured servers, ensuring optimal performance and reliability.
Installed and managed structured cabling infrastructure.

Education

Masters of Science - Information Technology

Southern New Hampshire University

Manchester, NH

05-2025

Master of Technology in Software Engineering -

Vellore Institute of Technology

Vellore, India

06-2021

Skills

Data Center Technologies: DCIM, BMS, iDRAC/IPMI, VMware vCenter, Windows Server 2016/2019, Linux Administration, Azure Portal, AWS EC2 Monitoring
Hardware & Facility Operations: Enterprise server installations, rack integration, preventative maintenance, power and cooling management, and high-availability infrastructure support
Network Administration: Structured cabling (Cat6/Fiber - LC/SC/MPO), Cisco switches (VLAN and trunking), TCP/IP configuration, connectivity difficulties, and patch management
Security Operations Support: ITIL-organized policies, physical security enforcement, compliance documentation, audit planning, and SLA compliance

Enterprise Technical Support: Troubleshooting for production incidents (P1/P2), hardware replacements (RAM, SSD, RAID), disk rebuilds, and system upgrades
Technical Records & Logs Management: Detailed technical reporting, SOP updates, changing management records, and documentation for compliance audits
Computer hardware troubleshooting

Accomplishments

Server & Infrastructure Support :

Supported operations across 150+ enterprise servers and network devices in a Tier 3 enterprise data center environment.
Installed, maintained, and troubleshooted more than 100 rack-mounted systems that supported production workloads.

Deployment & Hardware Lifecycle:

Assisted in hardware lifecycle management including installation, testing, and decommissioning of legacy equipment.
Delivered operational support for large-scale infrastructure while meeting SLA and uptime requirements in a high-pressure production environment.