Michael Norris
Dallas,GA
Summary
Determined recent graduate with a Marketing Degree seeking an entry-level position to leverage strong analytical and creative skills in digital marketing, content creation, and strategic planning. Eager to utilize the foundational skills I have gained through hands-on projects and coursework during my time in Mississippi State University's marketing program, a top 50 marketing program in the United States. Ready to apply my skills and increase my knowledge in a professional setting while making a positive impact on your organization.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Papa Johns
08.2023 - Current
- Deliver customer orders in a safe, timely manner.
- Review orders prior to delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Abiding to transportation laws and maintaining a safe driving record.
Order Fulfillment Specialist
Walmart
03.2023 - 07.2023
- Completed customer order requests while ensuring accuracy, customer service, and quality.
- Make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.
- Maintained high satisfaction ratings by focusing on providing exceptional customer service.
Account Manager, Inside Sales
Southern Computer Warehouse
10.2022 - 02.2023
- Maintained knowledge of company products and made recommendations based on client needs and prices.
- Utilized aligned software platforms to manage customer sales data.
- Developed business plans for assigned territories consistent with sales plans, strategies, and objectives.
- Developed positive and collaborative relationships with peers, customers, and company managers.
Internship
Sporadic Monkey
05.2021 - 08.2021
- Monitored audience engagement on company social media using the platform's built in analytics programs.
- Analyzed product offerings and markets to determine areas of opportunity for the overall growth of the company.
- Analyzed and verified product order accuracy and confirmed delivery timing.
Information Assistant
Mississippi State University
01.2020 - 09.2020
- Received and resolved issues from residents.
- Provided receptionist duties; greeting visitors and providing information on all dorm and school policies.
- Maintained the reception area to make sure it was presentable to all visitors.
Back of House Associate
Chick-fil-A
10.2017 - 08.2020
- Collaborated with front-of-house staff to ensure seamless guest experiences and timely service.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained a clean and sanitary work environment, adhering to all health code regulations and guidelines.
Education
Bachelor of Business Administration - Marketing
Mississippi State University
Mississippi State, MS07.2022
Skills
Proficient in Microsoft Office
Google Ads Certified 2022
Knowledgeable In All Social Media Platforms
Team Player
Adaptable
Effective Communicator
Critical Thinker
Skilled At Identifying Market Trends
Attention to Detail
Timeline
Delivery Driver
Papa Johns
08.2023 - Current
Order Fulfillment Specialist
Walmart
03.2023 - 07.2023
Account Manager, Inside Sales
Southern Computer Warehouse
10.2022 - 02.2023
Internship
Sporadic Monkey
05.2021 - 08.2021
Information Assistant
Mississippi State University
01.2020 - 09.2020
Back of House Associate
Chick-fil-A
10.2017 - 08.2020
Bachelor of Business Administration - Marketing
Mississippi State University