Michael O'Brien
Homewood,IL
Summary
Experienced installation and repair technician with a work history of setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers, and solving problems with little oversight. Excellent communication and planning skills. I was also the Safety Advocate for my team. I have gone twelve plus years without a safety incident.
Overview
19
19
years of professional experience
Work History
Premises Technician
AT&T
Mokena, IL
09.2012 - Current
- Installed and repaired internet and telephone services on copper and fiber-optic circuits.
- Maintained the company vehicle and company equipment.
- Worked in extreme weather conditions: high heat, below freezing, snow, rain, and high wind conditions.
- Monitored and performed maintenance on telecommunications systems.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Planned layouts and ran cable into buildings, through walls, attics, and crawl spaces.
- Installed wiring, cabling, and networking hardware on customer premises.
Parts Counter Sales Person
Chevrolet Of Homewood
Homewood, Illinois
07.2006 - 09.2012
- Provided customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records, and provided receipts of purchase.
- Stocked shelves, built displays, and merchandised products, enabling customers to find needed items and products.
- Located new vendors with better costs, and set up favorable terms and pricing to reduce company expenses.
- Ordered parts for customers, repair shops, and the internal service center.
- Organized parts storage and stocked inventory according to guidelines.
- Assisted customers in finding appropriate parts promptly.
Education
High School Diploma -
Homewood-Flossmoor Community High School
Flossmoor, IL06.2005
Skills
- Internet installation
- Telecommunications maintenance
- Cable running
- Network troubleshooting
- Equipment maintenance
- Technical documentation
Timeline
Premises Technician
AT&T
09.2012 - Current
Parts Counter Sales Person
Chevrolet Of Homewood
07.2006 - 09.2012
High School Diploma -
Homewood-Flossmoor Community High School
Similar Profiles
Elda BenitezElda Benitez
Sales Manager Representative at AT&TSales Manager Representative at AT&T
MURICEO FELIXMURICEO FELIX
Premier Service Consultant at AT&TPremier Service Consultant at AT&T
Brandon GrissomBrandon Grissom
Wire Technician at AT&TWire Technician at AT&T
Kathy ValladaresKathy Valladares
Associate Director at AT&TAssociate Director at AT&T
Gbemisola AWEGbemisola AWE
Certified Nursing Assistant at Home Care AidCertified Nursing Assistant at Home Care Aid