Michael O'Brien
Melville,NY
Summary
Dedicated college student with hands-on experience working in an animal hospital and high-paced customer service environments. Skilled in animal care, handling, and supporting veterinary staff, while also communicating with clients and maintaining organized, safe spaces. Looking to gain more experience in veterinary settings and continue building hands-on skills.
Overview
3
3
years of professional experience
Work History
Kennel Assistant
West Hills Animal Hospital & Emergency Center
Huntington, New York
06.2024 - Current
- Assist veterinarians during examinations and minor procedures to support patient care
- Monitor animal health and behavior, reporting concerns to veterinary staff
- Administer medications and follow individualized care plans
- Feed and hydrate animals according to dietary and medical requirements
- Maintain a clean and sanitary environment by disinfecting kennels, equipment, and surfaces
- Provide grooming services including bathing and brushing for various breeds
- Ensure animal safety by supervising interactions and monitoring conditions
- Record and track animal data including weight, condition, food intake, and treatments
- Communicate with pet owners regarding care and updates
- Train and support new staff on kennel protocols and best practices
Food Service Associate
Tiki Joe's Beach Club
Massapequa, New York
05.2023 - 05.2024
- Prepared and served food and beverages in a high-volume, fast-paced environment
- Provided customer service by efficiently taking orders, addressing inquiries, and resolving concerns to enhance guest satisfaction
- Maintained strict adherence to food safety and sanitation regulations
- Prevented cross-contamination through proper food handling and storage
- Ensured cleanliness and organization of kitchen and dining areas
- Operated cash register and processed transactions accurately
- Monitored inventory and restocked supplies, proactively communicating shortages to management to ensure uninterrupted service
- Trained new hires on sanitation standards and service expectations
- Assisted guests with dietary restrictions by explaining ingredients and preparation methods
- Opened and closed operations, including cleaning, stocking, and end-of-day procedures
Education
Bachelor of Arts - Environmental Studies
Duquesne University
Pittsburgh, PA05-2028
Skills
- Animal handling and restraint
- Veterinary assistance and care
- Medication administration
- Health monitoring and preventive care
- Grooming practices
- Habitat maintenance and disinfection
- Weight charting
- Attention to detail
- Physical stamina
- Client communication and support
- Team collaboration
- Problem-solving
Timeline
Kennel Assistant
West Hills Animal Hospital & Emergency Center
06.2024 - Current
Food Service Associate
Tiki Joe's Beach Club
05.2023 - 05.2024
Bachelor of Arts - Environmental Studies
Duquesne University