MICHAEL O'BRIEN
Washington,Pennsylvania
Summary
Proficient leader and mentor with 18 years of U.S. Air Force service and two years coaching high school wrestling. Expertise in supervising diverse teams, delivering structured instruction, and fostering productive environments. Skilled in communication with students, families, and community stakeholders. Aiming to leverage leadership and organizational skills to drive success.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Operations Superintendent
United States Air Force
Canonsburg, PA
02.2026 - Current
- Managed daily operations for United States Air Force mission support functions.
- Led daily operations, coordinated personnel, oversaw training, and managed administrative processes for geographically dispersed organization, ensuring operational effectiveness.
- Supervised and mentored personnel, reinforcing accountability, professionalism, and respectful conduct to foster a responsible team culture.
- Coached personnel through performance challenges and professional-development needs, enhancing individual and team capabilities.
- Organized and managed schedules for personnel and training sessions, training requirements, records, and organizational priorities while adapting to rapidly changing requirements.
- Communicate policies, expectations, and complex information clearly to individuals with varied levels of experience and understanding.
- Maintain accurate records and safeguard confidential and personally identifiable information.
- Foster a respectful, inclusive, structured, and professional environment in which individuals are expected to meet established standards.
Superintendent, Standardization and Training
United States Air Force
Canonsburg, PA
04.2024 - 02.2026
- Planned, developed, and delivered structured instruction covering professional standards, communication, policy compliance, job performance, and organizational procedures.
- Facilitated group instruction and professional-development activities, fostering engagement among personnel with diverse backgrounds and experience levels.
- Collaborated with supervisors and organizational leaders to identify and resolve performance concerns, enhancing training effectiveness.
- Evaluated learner progress, identified areas requiring additional instruction, and provided constructive feedback and individualized coaching.
- Adapted instruction and coaching based on individual experience, performance, and developmental needs.
- Maintained training documentation, ensuring compliance with required qualifications and tracking developmental milestones.
- Advised commanders on training, discipline, and workforce requirements.
- Mentored junior Airmen on standards, duties, and professional conduct.
Production Superintendent
United States Air Force, USAF
Canonsburg, Pennsylvania
07.2024 - 05.2025
- Strategic Production Planning – Develop and execute short- and long-range production strategies based on recruiting trends, market conditions, historical performance, and mission requirements.
- Production Management & Execution – Direct recruiting production operations across multiple flights, ensuring organizational goals, accession requirements, and mission priorities are achieved.
- Multi-Flight Operational Oversight – Synchronize recruiting operations across geographically dispersed flights, ensuring consistent execution of policies, procedures, and production priorities.
- Managed applicant flow from initial engagement through qualification, processing, contracting, and accession, maintaining pipeline health and reducing production losses.
- Performance Analysis & Forecasting – Analyze production metrics, conversion rates, pipeline health, and historical trends to forecast mission attainment and identify emerging performance gaps.
- Process Improvement – Identify operational inefficiencies and implement data-driven improvements that increase processing capacity, recruiter effectiveness, and mission execution.
- Established performance expectations, conducted production reviews, and developed corrective action plans for underperforming organizations or personnel, enhancing overall accountability.
- Senior Leader Advisement – Advises squadron leadership and flight commanders on production performance, operational risks, resource requirements, and corrective courses of action.
- Coordinated with recruiting flights, Military Entrance Processing Stations (MEPS), operations personnel, training teams, and higher headquarters to identify and resolve production barriers, streamlining operational effectiveness.
- Data Analytics & Decision Support – Translate complex recruiting data into actionable recommendations, dashboards, production priorities, and executive-level briefings.
- Risk Identification & Mitigation – Identify production vulnerabilities, processing bottlenecks, and mission risks and implement mitigation strategies before they affect accession objectives.
- Organizational Leadership – Lead personnel across multiple functional areas while fostering accountability, collaboration, professional development, and mission-focused execution.
Flight Chief, Enlisted Accessions
United States Air Force
Melbourne, FL
02.2021 - 04.2024
- Supervised, trained, and mentored personnel, enhancing recruitment and community engagement across the assigned geographic area.
- Established clear expectations for performance, accountability, professional conduct, communication, and teamwork.
- Built professional relationships with schools, educators, students, families, community organizations, and prospective applicants.
- Conducted coaching and professional development activities that improved communication, decision-making, and overall team performance.
- Managed multiple competing priorities while maintaining accurate records, meeting deadlines, and ensuring compliance with established policies.
- Resolved interpersonal and performance concerns effectively, fostering a respectful and productive work environment.
Talent Acquisition Specialist
United States Air Force
Anchorage, AK
04.2014 - 02.2021
- Conducted presentations and educational outreach, advising high school students, families, educators, and community members to enhance awareness of academic and career pathways.
- Explained education, career, training, and professional-development opportunities in clear and understandable terms.
- Adapted communication styles to engage effectively with individuals from diverse backgrounds, ensuring inclusive understanding of educational opportunities.
- Developed trusted relationships with students and families while maintaining appropriate professional boundaries and confidentiality.
- Coordinated school visits and community events, managing schedules and documentation to streamline engagement and follow-up activities.
- Maintained accurate records and handled sensitive personal information in accordance with established policies and requirements.
Team Leader /Police Patrol Officer
United States Air Force
Joint Base Andrews, MD
08.2008 - 04.2014
- Responded calmly and effectively to emergencies, conflicts, and other time-sensitive situations.
- Used communication and de-escalation skills to resolve challenging situations while maintaining safety and professionalism.
- Ensured safe and orderly environments by applying established procedures and exercising sound judgment.
- Supervised personnel, reinforcing accountability, teamwork, and responsible decision-making to enhance unit effectiveness.
- Prepared detailed reports and maintained accountability for equipment, records, and assigned responsibilities.
- Collaborated with individuals from diverse backgrounds, fostering respectful and professional interactions to strengthen community relations.
Education
Bachelor of Science - Organizational Management
University of Arizona
01-2022
Associate Degree - Human Resource Management / Personnel Administration
Community College of the Air Force
01-2016
Associate Degree - Police Science
Community College of the Air Force
01-2016
Skills
- Operations management
- Strategic resource allocation
- Operational performance metrics
- Operational improvement
- Records management
- Safety, accountability, and policy compliance
- Policy compliance
- Training, instruction, and professional development
- Student mentorship
- Team leadership and individual coaching
- Staff coordination
- Adaptability in fast-paced and changing environments
- Conflict resolution
- Conflict resolution and de-escalation
- Clear verbal and written communication
- Effective communication
- Relationship building
- Team building
- Critical thinking
- Team building
- Critical thinking
Certification
Brooks Talent Index Facilitator, Certified ANA Marketing Professional
LEADERSHIP & PROFESSIONAL DEVELOPMENT
- United States Air Force Senior Noncommissioned Officer Academy | 2025
- Recruiter Flight Chief Course | 2021
- Noncommissioned Officer Academy | 2017
- Air Force Recruiter Course | 2014
- Airman Leadership School | 2012
ADDITIONAL INFORMATION
- Extensive experience delivering instruction, mentoring individuals, supervising groups, and reinforcing established standards.
- Experienced working with students, families, educators, community organizations, and professionals from diverse backgrounds.
- Prepared to complete all required Pennsylvania and Trinity Area School District employment clearances, training, and onboarding requirements.
- References available upon request.
Affiliations
- High School Wrestling Coach, Tahoma High School, Covington, Washington
Timeline
Operations Superintendent
United States Air Force
02.2026 - Current
Production Superintendent
United States Air Force, USAF
07.2024 - 05.2025
Superintendent, Standardization and Training
United States Air Force
04.2024 - 02.2026
Flight Chief, Enlisted Accessions
United States Air Force
02.2021 - 04.2024
Talent Acquisition Specialist
United States Air Force
04.2014 - 02.2021
Team Leader /Police Patrol Officer
United States Air Force
08.2008 - 04.2014
Bachelor of Science - Organizational Management
University of Arizona
Associate Degree - Human Resource Management / Personnel Administration
Community College of the Air Force
Associate Degree - Police Science
Community College of the Air Force