Michael Ochoa
Pico Rivera,CA
Summary
Dynamic Store Manager with a proven track record at Boarders Sport, excelling in customer service and team leadership. Enhanced inventory accuracy through innovative management processes, while fostering a positive work environment. Skilled in POS systems and adept at problem-solving, driving sales growth and optimizing store presentation.
Overview
12
12
years of professional experience
Work History
Store Manager
Boarders Sport
01.2018 - Current
- Led daily operations to ensure high standards of customer service and store presentation.
- Trained and mentored staff on product knowledge and sales techniques, enhancing team performance.
- Developed and implemented inventory management processes to improve stock accuracy and reduce shrinkage.
- Analyzed sales data to identify trends, adjust merchandising strategies, and optimize product placement.
- Oversaw cash handling procedures, ensuring compliance with company policies and financial accuracy.
Technician
Ochoa Communications
07.2013 - 12.2021
- Installed and repaired cable systems, ensuring high-quality service delivery.
- Conducted routine maintenance checks on network equipment to enhance reliability.
- Collaborated with team members to complete projects efficiently and on schedule.
- Utilized diagnostic tools to identify and resolve connectivity problems swiftly.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Optimized cable routing layouts for improved signal quality and minimized interference issues.
Meat Clerk
Vons
01.2015 - 12.2017
- Assisted customers with meat selections and product inquiries.
- Ensured freshness and quality of meat products through regular inspections.
- Maintained cleanliness and organization of meat display cases.
- Operated slicers, grinders, and other equipment in compliance with safety standards.
- Utilized problem-solving skills when faced with equipment malfunctions or other unexpected challenges within the department operations effectively.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- POS systems
- Work Planning and Prioritization
- Friendly and positive
Timeline
Store Manager
Boarders Sport
01.2018 - Current
Meat Clerk
Vons
01.2015 - 12.2017
Technician
Ochoa Communications
07.2013 - 12.2021
High School Diploma -
El Rancho High School