Michael Ockey
Mapleton,UT
Summary
Seasoned Senior Client Partner with significant background in fostering and managing high-value client relationships. Skilled in identifying business needs, providing strategic solutions, and ensuring customer satisfaction. Known for strong leadership abilities, adept at nurturing team cohesion and driving performance improvements. Notable impact made through successful negotiation of contracts, resulting in improved client retention and revenue growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Client Partner - Business Outcomes
FranklinCovey
Salt Lake City, UT
09.2023 - Current
- Contracted new client logo accounts
- Exceeded first year revenue targets
Regional Practice Leader - Higher Education
FranklinCovey
Salt Lake City, UT
03.2019 - 08.2023
- Led and managed large-scale transformation initiatives with largest customers
- Optimized revenue (RevOps) by integrating people, processes, and technology across sales, marketing and customer success teams
Executive Vice President
Leader.org
New York City, NY
10.2016 - 02.2019
- Developed a major gift fundraising pipeline of $8M in 13 months
- Raised $30,000 in crowdfunding donations in 8 months
Executive Director - Higher Education
FranklinCovey
Salt Lake City, UT
09.2012 - 10.2016
- Developed and articulated clear, compelling vision for transformation aligned with strategic priorities
- Inspired and motivated teams, provided clear direction and drove results by leading diverse groups towards common goals
- Exceeded 30% revenue growth all four years
Executive Director
Stephen R. Covey Group
Provo, UT
04.2008 - 09.2012
- Contracted and executed events for Dr. Covey's speeches in 27 countries and territories
- Organized VIP meetings with current US President George W. Bush, His Holiness the Dalai Lama and with numerous Heads of State, Prime Minsters and world leaders
Managing Client Partner
FranklinCovey
DFW, TX
03.2005 - 04.2008
- Led transformation initiatives with enterprise accounts (Verizon, Lockheed Martin, EDS, JCPenney, Radio Shack)
- Grew territory revenues from $250K to $2.5M
General Manager
FranklinCovey Pty Ltd
Sydney, Australia
12.1997 - 01.2000
Education
Brigham Young University
Provo, UTSkills
- Strategy Execution
- Leadership Development
- P&L Financial Management
- Sales Leadership
- CRM proficiency
- Data-driven decision-making
- Problem Solving
- Risk Management
Affiliations
- Adventure motorcycle rider
- Professional drummer
Accomplishments
- Presidents Club four consecutive years
- 2018 Malcom Baldrige Quality Award (Alamo Colleges)
Certification
- The 7 Habits of Highly Effective People
- The 4 Disciplines of Execution
- The 6 Critical Practices for Leading a Team
Timeline
Senior Client Partner - Business Outcomes
FranklinCovey
09.2023 - Current
Regional Practice Leader - Higher Education
FranklinCovey
03.2019 - 08.2023
Executive Vice President
Leader.org
10.2016 - 02.2019
Executive Director - Higher Education
FranklinCovey
09.2012 - 10.2016
Executive Director
Stephen R. Covey Group
04.2008 - 09.2012
Managing Client Partner
FranklinCovey
03.2005 - 04.2008
General Manager
FranklinCovey Pty Ltd
12.1997 - 01.2000
Brigham Young University
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