Michael O'Connor

Handling all incoming and outgoing shipments.

• Tracked orders and notified customers of status or potential delays.
• Using Stamps.com and UPS Worldship to ship product out.
• Strong attention to detail with inspection of expiration dates and different lot numbers.
• Problem solving with different departments over the phone or face to face.
• Receiving and inspection of Returned Merchandise
• Improved order accuracy through meticulous data entry and verification processes.

• Screening a processing guests that come into the Village.
• Greeted customers and clients to create welcoming atmosphere.
• Receive calls from residents and staff and use a computerized gate entry system to enter names of future guests.
• Serves as an ambassador to the entrance of a community.
• Extensive contact with residents and guests.
• Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.