Michael Olague

• Oversee and lead daily operations to ensure efficiency, safety, and adherence to company standards and regulations.
• Elevate your organization by crafting, executing, and fine-tuning dynamic operational policies, standard operating procedures (SOPs), and workflows that boost productivity and maximize cost-effectiveness.
• Work closely with key departments, including Production, Logistics, Purchasing, and Sales, to drive the successful execution of our business objectives and ensure seamless operations.
• Analyze key performance indicators (KPIs), identify operational gaps, and drive continuous improvement initiatives to enhance overall performance.
• Oversee staffing, scheduling, training, and performance management of operational teams.
• Effectively manage budgets, projections, and resource allocation to drive significant business growth. Utilize historical financial analysis to create accurate budget forecasts and monitor expenses against targets to maintain financial integrity.
• Prioritize resource allocation by aligning project needs with strategic objectives, empowering departments to excel and contribute to our growth vision.
• Ensure inventory accuracy, supply chain stability, and timely order fulfillment.
• Conduct root cause analysis and implement corrective and preventive actions (CAPA) for operational issues.
• Communicate operational performance, risks, and improvement plans to senior leadership.

• Leveraged WMS and ERP systems for streamlined inventory management and order processing.
• Coordinate with carriers and logistics partners to ensure sameday processing and next-day shipping for priority orders.
• Facilitated coordination among procurement, logistics, and customer service for accurate order fulfillment.
• Maximize productivity and significantly reduce labor costs by implementing streamlined workflows, strategically reallocating labor based on demand, and optimizing staging and storage layouts for operational efficiency.
• Partnered with IT to integrate Oracle NetSuite WMS, achieving a 40% reduction in inventory errors.
• Applied lean methodologies to elevate order accuracy from 92% to 99.3%, decreasing picking time by 20%.
• Coordinated team activities to optimize workflow and maintain inventory accuracy.

- Planned and scheduled freight loads, achieving a 15% cost reduction through route optimization.
- Enhanced trailer utilization by 22% by using Transportation Management System (TMS) software for effective shipment consolidation.
- Collaborated with cross-functional teams to ensure timely shipments and address transportation issues.
- Forecasted load volumes using freight data analysis to improve operational efficiency.
- Secured carrier capacity during peak seasons to ensure adherence to service agreements.
- Coordinated trailer assignments and scheduled pick-ups for over 150 shipments daily.
- Maintained accurate records of carrier performance, delivery times, and freight costs.