Michael O’Neal
Resourceful Transportation Manager with established skills proficiencies. Creating effective marketing and planning strategies and addressing all safety and health issues promptly. Vast experience in all aspects of loading and transporting materials. Efficient Transportation Manager commended as technologically proficient professional adept at planning, dispatching and routing packages by maintaining strong relations with transport carrier services. Solid 3-year background in handling logistics to achieve timely delivery. Prioritizes tasks and distributes operations to provide maximum output. Self-motivated and organized business leader with comprehensive background in transportation management. Expert in transportation operations and safety compliance and knowledgeable of DOT, IATA, ICAO and IMDG regulations. Vast experience in all aspects of loading and transporting materials and known for following government agency regulations governing international shipments. Improves efficiency through effective management, strategic scheduling and streamlined operations. Detail-oriented Logistics Manager with Experienced with mechanical and electrical system maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to troubleshoot and resolve issues efficiently. Knowledge of preventive maintenance practices that minimize downtime and extend equipment lifespan. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Work History
Operations Manager
2 Years 1 Month- Presented performance and productivity reports to supervisors.
- Performed cost analysis for various projects to determine budget requirements.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Planned delivery routing, team workflows, and promotional initiatives.
- Implemented campaigns and promotions to help with developing goods and services.
- Implemented successful business strategies to increase revenue and target new markets.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Developed key performance indicators to measure effectiveness of operational processes.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Formed and sustained strategic relationships with clients.
- Developed and implemented operational procedures to ensure quality standards are met.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Documented skill in building and maintaining excellent relationships with shipping vendors.
- Adept at motivating, training and coaching warehouse staff.
- Results-oriented professional offering extensive background paired with significant achievements.
- Polished in developing and implementing QA protocols and leading and motivating large team in time sensitive and demanding environment.
- Proficient in QuickBooks and NetSuite.
- Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability.
- Skilled at managing teams, reducing operational costs, and implementing strategic business plans.
- Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.
- High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development.
- Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments.
- Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
- Knowledgeable professional with several years of experience bringing planning and problem-solving abilities.
- Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability.
- Organized and systematic with natural relationship-building and leadership talents.
- Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills.
- Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments.
- Self-motivated team player adept at cultivating partnerships and building lasting relationships across
Maintenance Technician
2 Years- Performed preventative and corrective maintenance for hotel and apartment properties; completed plumbing, electrical, HVAC, carpentry, drywall, painting, appliance repair, property turnover, emergency maintenance, grounds maintenance, and renovation work. Conducted inspections, maintained work orders, coordinated with vendors, and followed OSHA safety standards.
Manager of Operations
3 Years 1 Month- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Created and enforced policies and procedures for entire logistics team.
- Managed day-to-day shipping and receiving, typically overseeing packages in 24-hour period.
- Established transportation cost standards and economical shipping practices.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Established lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities.
- Negotiated with freight companies, which resulted in new contracts that reduced overall shipping annually.