MICHAEL O OHANIAN
Summary
Reliable Telecommunications Technician skilled in troubleshooting, diagnostics and repairs. Keeps systems running optimally with quality installations and maintenance. Highly knowledgeable about system and equipment operations. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Service Technician
At&t
Montrose
05.2023 - Current
- Delivered exceptional customer service through clear and professional communication, enhancing client satisfaction.
- Completed thorough inspections and assessments to identify root cause of reported issues.
- Supported technicians in resolving complex service calls, contributing to overall team effectiveness.
- Identified parts necessary for repairs.
Merchandiser
reyes Coke a Cola
Van Nuys
08.2022 - 03.2023
- Maintained inventory accuracy by checking in deliveries, pricing items, and stocking merchandise to ensure product availability.
- Managed floor stock levels through timely replenishments from storage to sales floor, optimizing product accessibility for customers.
- Verified shelf organization by checking style numbers, bin locations, and product documentation, ensuring efficient product retrieval.
- Maintained inventory by checking in deliveries, pricing items and stocking merchandise.
Education
Completion - Introduction To Electricity
Los Angeles Trade Technical College
Los Angeles, CA 06.2026 - 06.2026
Diploma -
Highland Highschool
PalmdaleSkills
- Preventive Maintenance
- Quality Assurance
- Technical Support
- Regulatory Compliance
- Work order prioritization
- Customer Service
- Equipment Troubleshooting
- Maintenance and repair
- Decision Making
- System Installation
- Critical Thinking
- Problem and Issue Resolution
- Teamwork Abilities
Languages
English
Middle Initial
M
Timeline
Completion - Introduction To Electricity
Los Angeles Trade Technical College
06.2026 - 06.2026
Service Technician
At&t
05.2023 - Current
Merchandiser
reyes Coke a Cola
08.2022 - 03.2023
Diploma -
Highland Highschool