Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Michael ORourke

Summary

Friendly and upbeat professional with extensive knowledge and hands-on approach to involving people in group settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Park Associate

Knott's Berry Farm
02.2022 - Current
  • Enhanced park visitor experience by providing exceptional customer service and answering inquiries.
  • Ensured park safety by conducting regular inspections of facilities and reporting any issues promptly.
  • Assisted in the planning and execution of special events, leading to increased visitor engagement and satisfaction.
  • Facilitated educational programs for park visitors, promoting environmental awareness and conservation efforts.

"Last Mile" Delivery Driver

Activ Enterprises, LLC
05.2019 - 02.2020
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Homeless Outreach Minister

Around Tuit Ministries
07.2014 - 12.2019
  • Enhanced group engagement by delivering thought-provoking teachings and incorporating multimedia presentations.
  • Strengthened community outreach programs by collaborating with local organizations to provide support for underserved populations.
  • Fostered a welcoming atmosphere within the various service groups, leading to increased attendance and active participation in worship services.

Customer Service & Parts Driver

Vince's Auto Service
09.2017 - 05.2019
  • Enhanced customer satisfaction by promptly shuttling customers between Vince's and their residences.
  • Maintained accurate inventory levels by conducting regular stock checks and replenishing as needed.
  • Improved delivery efficiency by planning optimal routes using GPS navigation systems.
  • Ensured on-time deliveries, carefully managing schedules and adjusting routes based on traffic conditions.

Education

Th.G. - Pastoral Theology

Pacific Coast Baptist Bible College
San Dimas

Skills

  • Complaint Resolution
  • Product and Service Solutions
  • Complaint Handling
  • Problem-Solving Abilities
  • Cargo Handling
  • Load Balancing
  • Mileage Tracking
  • GPS Navigation
  • Roads and Highways Knowledge
  • Dependable and Reliable
  • Attention to Detail
  • Positive Attitude
  • Defensive Driving
  • Time Management Skills
  • Valid Driver's License

Timeline

Park Associate

Knott's Berry Farm
02.2022 - Current

"Last Mile" Delivery Driver

Activ Enterprises, LLC
05.2019 - 02.2020

Customer Service & Parts Driver

Vince's Auto Service
09.2017 - 05.2019

Homeless Outreach Minister

Around Tuit Ministries
07.2014 - 12.2019

Th.G. - Pastoral Theology

Pacific Coast Baptist Bible College
Michael ORourke