Michael Ortiz

Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations. Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.

• Able to engage and speak to customers. Superb people and sales skills.
• Customer service experience in a retail environment.
• Knowledge and experience in using computer systems.
• Communicating effectively and professionally.
• Detail and task oriented; able to successfully coordinate and manage multiple projects and priorities in a cross-functional team environment.
• Excellent presentation skills, able to take complex, sometimes technical, proposals or challenges and explain them concisely and clearly to customers.
• Excellent client skills: demonstrably able to build effective relationships with a range of customers at different levels.
• Strong analytical skills, with proven ability to work under pressure.
• Excellent organizational skills and demonstrated ability to complete detailed work.
• Act with a high level of professionalism, integrity, and discretion in handling confidential information.

• Patience
• Self-motivated
• Dependability
• Creativity
• Client interaction
• Negotiating skills
• Customer facing
• Product knowledge
• Stock taking
• Advising customers
• Fast Learner
• Excellent Communication Skills
• Multi Tasker
• Friendly
• Punctual
• Inventory Management
• Administration
• Sale & Marketing