Michael Ostrowski
Harrison
Summary
Dynamic Crew Leader at Lockharts Landscaping with a proven track record in equipment maintenance and quality assurance. Expert in client communication and crew management, driving team productivity and enhancing customer satisfaction. Successfully implemented efficient workflows, leading to improved project outcomes and timely issue resolution. Committed to safety and excellence in landscaping operations.
Overview
3
3
years of professional experience
Work History
Crew Leader
Lockharts Landscaping
Warren
07.2022 - 07.2025
- Supervised daily landscaping operations and ensured team productivity.
- Trained new crew members on safety protocols and equipment usage.
- Maintained landscaping tools and equipment for optimal performance.
- Communicated with clients to understand project requirements and expectations.
- Led site inspections to ensure quality standards were met consistently.
- Implemented efficient workflow processes to improve team collaboration.
- Resolved on-site issues promptly to maintain project timelines and quality.
- Mentored newly hired crew members to prepare each for job roles.
- Trained new hires on job duties, safety protocols, and company policies.
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Organized crew placement per job function when assigning work.
- Monitored task completion to meet company standards for performance.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Inspected equipment for proper operation before use by crew members.
- Completed minor adjustments and repairs to assigned equipment.
- Analyzed customer feedback surveys to identify areas where improvements could be made.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Operated equipment with strong focus on safety and ground communication.
- Lubricated, cleaned or repaired machinery or equipment.
Education
High School Diploma -
Dakota High School
Macomb, MI05-2024
Skills
- Maintenance and quality assurance
- Crew management
- Landscaping safety protocols
- Client relations and team management
- Workflow optimization
- Customer service
- Problem solving
- Team management
- Site inspections
- Team mentoring
- Effective collaboration
References
References available upon request.
Timeline
Crew Leader
Lockharts Landscaping
07.2022 - 07.2025
High School Diploma -
Dakota High School
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