Michael Page
Beaverton
Summary
I have a background in retail leadership and high volume operations, having served in multiple different leadership roles with QFC. I oversee daily store operations, support a large team, and ensure strong execution across merchandising, inventory and customer experience. I've progressed through multiple roles in retail, developing a strong understanding of store operations and team leadership in fast-paced environments.
Prior to my current role, I worked as a Mortgage Loan Officer Assistant, where I supported loan origination, managed client communication, and developed strong relationship-building and follow up skills in a performance-driven environment. I also have prior experience in state corrections, which strengthened my communication, accountability and ability to perform under pressure.
I am now looking to transition in the beverage/CPG industry where I can leverage my operational leadership experience, strong interpersonal skills and ability to build relationships to support retail execution and account growth.
Overview
2027
2027
years of professional experience
Work History
Grocery Department Leader
QFC
Portland, OR
06.2026 - Current
- Oversee center store operations including grocery, dairy, frozen and general merchandise.
- Lead large team of associates across departments
- Manage inventory, ordering, shrink and labor execution
- Drive daily store standards and customer experience
- Partner with store leadership on staffing, scheduling and performance management
- Build and maintain vendor partnerships to support inventory accuracy, negotiate issue resolution, and ensure consistent execution of promotional and replenishment programs
- Act as a liaison between vendors and store to improve product availability and ensure consistent brand presence on shelf.
Assistant Store Leader
QFC
Portland, OR
10.2025 - 06.2026
- Assists store manager and associates in the achievement of a favorable shopping experience.
- Work with department leaders and associates to identify opportunities in the store, develop timely solutions and create action plans to ensure proper implementation of plans.
- Responsible for leading teams in the planning, implementing, and execution of merchandising and operating initiatives.
- Achieve or exceed weekly, period, and annual sales, wage budget, profit budgets and other targeted goals.
- Help drive sales working with department leaders to maximize sales and profits, reduce shrink, and improve each store departments. contribution.
- Assist store manager in the hiring, onboarding, development and associate relations
- Promotes and supports strong relationships with local community organizations in the surrounding area
- Provide timely feedback to department leaders and associates on individual and department performance
- Supervise and coach direct reports on the performance of their duties and complete performance reviews with all direct reports.
- Serve as a liaison providing feedback to the Store Manager, District Manager, and Coordinators on the effectiveness of division merchandising and operational plans and programs.
- Responsible for building and maintaining a a productive and positive relationship with union representatives and business agents
- Work alongside store vendors to ensure merchandising and operational procedures are properly implemented.
Center Store Leader
QFC
Portland, OR
11.2024 - 10.2025
- Communicated company, department and job specific information to associates
- Collaborated with associates and promoted teamwork to help achieve company and store goals
- Established performance goals for department and associates to meet or exceed targets
- Executed sales promotions in partnership with store management
- Ordered, labeled and stocked inventory department merchandise
- Monitored and controlled expenses for the grocery department
- Maintained awareness of inventory and stocking conditions. Noted any discrepancy and implemented proper procedures to fix any issues
- Assisted in store inventory process of the grocery department
- Assisted in developing adequate scheduling to manage customer volume throughout hours of operation
- Always put the customer first by acting with the customers needs in mind.
Produce Manager
QFC
Portland, OR
10.2023 - 10.2024
- Managed all daily operations of the produce department, ensuring high standards for quality, freshness and presentation.
- Led, coached and developed a team of associates to achieve performance, customer service and productivity goals.
- Ordered, received, and maintained optimal inventory levels while minimizing shrink and product waste.
- Monitored sales trends and adjusted merchandising strategies to maximize profitability.
- Created visually appealing seasonal and promotional displays to drive customer engagement and increase sales.
- Maintained strong relationships with vendors to ensure timely deliveries and high-quality products availability.
- Delivered exceptional customer service by resolving concerns, assisting with product selection and maintaining a clean and organized shopping environment.
Originating Loan Officer Assistant
Guild Mortgage Company
Portland, OR
01.2018 - 10.2023
- Originated residential mortgage loans by consulting with clients to identify financing options that met their financial goals.
- Guided borrowers through the mortgage application process, explained loan products, documentation requirements and lending guidelines.
- Collected, reviewed and verified borrower financial documentation to ensure complete and accurate loan files
- Coordinated with underwriters, processors, title companies, appraisers, and escrow officers to facilitate
- Maintained regular communication with borrowers, real estate agents, and internal partners to provide status updates and resolve issues throughout the loan process
- Assisted in managing a high-volume pipeline of mortgage applications while ensuring deadlines and regulatory requirements were met
- Prepared and submitted loan files for underwriting, proactively addressing conditions to expedite final approval
- Built and maintained strong client relationships through responsive service, resulting in repeat business and referrals.
Correctional Officer
Oregon Department of Corrections
03.2016 - 01.2018
- Supervised and maintained custody, safety, and security of incarcerated individuals in a high risk institutional environment
- Enforced facility rules, policies and procedures while ensuring consistent compliance with state and federal regulations
- Responded to emergency situations including disturbances, medical incidents and security threats using trained crisis intervention techniques
- Conducted regular inmate counts, cell inspections, and contraband searches to maintain institutional safety and security.
- Monitored inmate behavior and documented incidents, writing detailed reports for administrative and legal use.
- De-escalated conflicts using verbal intervention and tactical communication to reduce use-of-force incidents
- Collaborated with medical staff, mental health professionals, and other correctional personnel to support inmate welfare and security operations.
- Participated in ongoing training in defensive tactics, emergency response, and corrections procedures to ensure readiness and compliance.
QFC / Kroger Early Career Roles
QFC
Portland, OR
2010 - 2015
- Progressed through multiple frontline and leadership roles across grocery departments, demonstrating strong performance and reliability
- Supported daily store operations including stocking, merchandising, and customer service in high-volume retail environment
- Promoted into closing manager responsibilities, overseeing end-of-day operations, cash handling and store readiness
- Built foundational knowledge of retail operations, inventory control and team coordination
Education
Criminal Justice
Western Oregon University
Monmouth, ORHigh School Diploma -
Jesuit High School
Portland, OR06.2010
Criminal Justice
Lane Community College
Eugene, ORPortland Community College
Portland, ORSkills
- Customer Relationship Building
- Retail Account & Vendor Coordination
- Product Merchandising and Shelf Execution
- Promotional Execution and In-Store Marketing Support
- Inventory Management and Ordering Processes
- Team Leadership and Staff Development
- Cross-Functional Communication
- Problem Solving in Retail Environments
- Exceptional Interpersonal Communication and Relationship Building
- Conflict Resolution and de-escalation in high stress environments
- Ability to build trust quickly with employees and external partners
Timeline
Grocery Department Leader
QFC
06.2026 - Current
Assistant Store Leader
QFC
10.2025 - 06.2026
Center Store Leader
QFC
11.2024 - 10.2025
Produce Manager
QFC
10.2023 - 10.2024
Originating Loan Officer Assistant
Guild Mortgage Company
01.2018 - 10.2023
Correctional Officer
Oregon Department of Corrections
03.2016 - 01.2018
QFC / Kroger Early Career Roles
QFC
2010 - 2015
Criminal Justice
Western Oregon University
High School Diploma -
Jesuit High School
Criminal Justice
Lane Community College
Portland Community College