Exercising, Spending time with family, and reading
Michael Palkowski
Jacksonville,Florida
Summary
What I could bring to the team is my professional managerial experience with a in-depth understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. I Emphasize collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities. The ability to coach and develop my team alongside myself throughout the time I spend at the company.. always ready to develop to the next level.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Taco Bell
335 Harper Ln, St Johns, FL 32259
02.2025 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and coached staff on customer service best practices and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales reports to identify trends and inform strategic business decisions.
General Manager
Hardee's
Jacksonville, Florida
09.2024 - 02.2025
- Enforced employee adherence to company practices, policies and procedures.
- Structured internal operations and outlined policies and procedures.
- Identified opportunities for growth and expansion within market.
- Led teams by example to deliver exceptional standard of work.
- Oversaw daily operations of business, ensuring efficiency and productivity.
Assistant Store Manager
Hardee's
Jacksonville, Florida
10.2022 - 09.2024
- Collaborated with store manager to meet revenue goals, and maintain customer relationships.
- Readjusted team design and expectations around the year to proactively prepare for seasonal changes that affect the business.
- Developed the team throughout years of working with them to increase the quality of service given to our customers during their time at our business
- Increased targeted metrics improving certain statistics by up to 50% throughout my time in the position
- Managed to bring down yearly turnover rate by over 30% percent throughout my time in my ASM position
Backline Cook
Hardee's
Jacksonville, Florida
05.2020 - 10.2022
- Covered kitchen needs at station, filled in for absent team members and brought cooks up to speed.
- Carried out orders to meet demand in fast-paced environment.
- Restocked and prepared stations to support kitchen operations.
- Collaborated easily with mixture of personalities in high pressure environment.
Sales Associate
BestBuy
08.2021 - 05.2022
- Built rapport with customers by offering friendly, welcoming environment in store.
- Acquired extensive knowledge of products and services offered at store.
- Assisted customers in finding suitable products according to their needs.
- Trained new hires on company procedures, product knowledge, and customer service expectations.
- Communicated effectively with supervisors regarding daily tasks and priorities.
Education
High School -
Mandarin High School
Jacksonville, FL05.2021
Skills
- Managing teams in a fast paced environment throughout day to day business
- Attention to detail making sure everything related to my job description is done correctly and to satisfaction
- Maintaining relationships inside and outside the company to keep customers coming back and to keep the workplace flowing smoothly while keeping both co-workers and guests happy
- Written and oral communication skills that have increased rapport with clients / customers
- Excellent people skills, and the ability to always improve and adapt
Interests
Timeline
Assistant Store Manager
Taco Bell
02.2025 - Current
General Manager
Hardee's
09.2024 - 02.2025
Assistant Store Manager
Hardee's
10.2022 - 09.2024
Sales Associate
BestBuy
08.2021 - 05.2022
Backline Cook
Hardee's
05.2020 - 10.2022
High School -
Mandarin High School