Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
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Michael Paradise

San Francisco,California

Summary

Dynamic and results-oriented professional with extensive experience in customer service and cash handling, demonstrated during tenure at companies like Burger King. Excelled in maintaining store appearance and promoting special offers, significantly enhancing customer loyalty. Skilled in POS system proficiency and professionalism, ensuring efficient and courteous service with a history of delivering excellent customer service is busy retail settings such as Safeway had my photograph on the front page of the Novato Star and certified in food safety by OSHA and the state of California. Maintains an open work availability and a willingness to work any shift from open to close.

Overview

17
17
years of professional experience

Work History

Graveyard Cashier

Burger King
San Francisco, California
11.2018 - 12.2021
  • Informed customers of current sales promotions, discounts, coupons.
  • Maintained current knowledge of store promotions to highlight to customers
  • Followed safety procedures during the handling of hazardous materials, such as chemicals or cleaning supplies, according to OSHA standards.
  • Performed opening and closing procedures.
  • Performed daily cleaning duties to maintain the store's cleanliness standards.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Receptionist

Stone and McLaughlin
San Francisco, California
01.2014 - 04.2014
  • Coordinated pick-up and delivery of express mail services.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Opening Cashier

Arby's
San Francisco, California
08.2008 - 12.2012
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges.
  • Maintained a clean and organized work area.
  • Passed food safety certification exam two times from the state of California and OSHA.
  • Performed hourly duties and cleaning routines.
  • Accepted cash and credit card payments, issued receipts and provided accurate change.
  • Prepared the previous day's cash to be deposited
  • Regularly accessed time-lock safe to prepare each drawer with enough change
  • Placed and received weekly delivery of out of stock items, including frozen goods, sandwich wraps, and receipt paper.
  • Prepared the store for opening.
  • Accurately recorded waste.

Grocery Checker

Safeway
San Francisco, California
09.2004 - 06.2008
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Maintained work area and kept cash drawer organized.
  • Counted change back to customers after transactions were completed.
  • Built and maintained productive relationships with employees.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Greeted customers as they arrived at the checkout counter.
  • Checked personal identifications during alcohol and tobacco sales.
  • Communicated effectively with team members to ensure smooth operations during peak hours.

Education

Archbishop Riordan High School
San Francisco, CA
01-2006

Skills

  • Product restocking
  • Balancing cash drawer
  • Professionalism and courtesy
  • Cash handling expertise
  • Building customer loyalty
  • POS system proficiency
  • Maintaining store appearance
  • Workplace safety
  • Upselling strategies
  • Promoting special offers

Accomplishments

  • Photograph on front page of the Novato Star for the grand opening of the first Safeway mega-store
  • Certification in food safety twice per OSHA standards and California state law
  • Successful promotion from courtesy clerk to cashier
  • Participated in team-building exercises and off-the-clock employee events

Websites

References

References available upon request.

Timeline

Graveyard Cashier

Burger King
11.2018 - 12.2021

Receptionist

Stone and McLaughlin
01.2014 - 04.2014

Opening Cashier

Arby's
08.2008 - 12.2012

Grocery Checker

Safeway
09.2004 - 06.2008

Archbishop Riordan High School
Michael Paradise