Michael Peek

• Increased system reliability through routine maintenance of communication equipment and infrastructure.
• Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
• Followed standards and procedures to maintain safe work environment.
• Conducted site surveys to assess the feasibility of proposed communication installations, saving time and resources during project planning stages.
• Enhanced customer satisfaction by providing timely technical support for communication issues.
• Repaired cut cable of various sizes and worked with color-coded wires and cables.
• Maintained accurate documentation of all service calls, installations, repairs, and upgrades for efficient record-keeping purposes.
• Expedited problem resolution through thorough diagnostics and root cause analysis techniques applied to various communication issues.

• Conduct thorough inspections and assessments of dryer vent and chimney systems. Good communication, attention to details, good interpersonal interactions with homeowners a must.
• Utilize specialized equipment to clean dryer vents and components, including dismantling of the clothes dryers.
• Remove lint, debris, and potential blockages to enhance safety and performance.
• Ensure proper resealing and repair of access points post-cleaning.
• Collaborate with team members to coordinate work schedules and assignments.
• Provide exceptional customer service, addressing inquiries professionally.
• Maintain accurate records of services performed and materials used.

• Moving materials to the worksite and ensuring all tools, machinery, and other equipment are safely set up
• Operating equipment like drills, pneumatic hammers, shovels, pikes, and other heavy machinery
• Assisting with various electrical and plumbing installation procedures
• Obeying health and safety codes, as well as the company's principles
• Removing hazardous materials from sites
• Spreading gravel, asphalt, and other materials over surfaces
• Performing site and equipment inspections
• Attending meetings and workshops
• Completing on-the-job training
• Ensuring tasks are completed to deadlines.

• Test and check equipment malfunctions
• Perform new installations and upgrades
• Resolving hardware issues and technical disruptions in service
• Providing excellent customer service while servicing various customers needs
• Ability to work under varying weather and terrain conditions
• Interact with customers and properly ensuring all inquiries are handled professionally in a timely fashion
• Run copper wire from point of entry to location where client wants phone and internet service
• Responsible for maintaining a safe work environment and following safe workplace procedures.

• Perform new installations and upgrades
• Recommend system layouts for customers purchasing multiple set-up options
• Connect Internet, phone service and cable service into one convenient system for customers choosing that option
• Disconnect cable for customers moving or transferring service to another location within the city
• Fully stock vehicles at the start of each shift and take an inventory of tools and supplies at the end of each shift
• Maintain all tools and equipment used during the installation process
• Remain updated on pricing and any current specials and discounts
• Log all hours spent traveling in company vehicle
• Utilized fishing conduit for underground installations, especially in apartment complexes and similar dwellings
• Showed customers how to use newly installed equipment and remained on-site to answer any immediate questions
• Prepared all installation documentation and confirmed that all scheduled services were authorized.

• Trained to maintain complete records of truck maintenance, delivery schedules, customer issues, and location notes to inform management of delivery operations
• Duties included: Loading, delivering and unloading packages, verifying bills and daily routes, and maintaining cargo security at all times
• Communicated well with clients, using sound judgment to resolve problems
• Other responsibilities: Monitored delivery truck performance, performed routine maintenance, and filled out necessary paperwork.