Michael Pena
Kyle,TX
Summary
Dynamic and results-driven professional with experience at McCullough Heating and Air, skilled in power tool operation and committed to safety protocols. Proven ability to enhance workflow efficiency and team performance through effective communication and training. Recognized for implementing process improvements that elevate customer satisfaction and operational standards.
Overview
8
8
years of professional experience
Work History
Install Helper
McCullough Heating and Air
Austin, TX
06.2023 - Current
- Assisted in installation of HVAC systems, ensuring compliance with safety protocols and quality standards.
- Collaborated with team members to efficiently complete projects within designated timelines.
- Utilized hand tools and power equipment for assembly and installation tasks, enhancing workflow efficiency.
- Conducted equipment checks and routine maintenance to ensure optimal performance of installed systems.
Bagger
UPS
Chicago, IL
08.2022 - 06.2023
- Packed and labeled packages efficiently to ensure accurate delivery.
- Operated equipment safely, adhering to established safety protocols.
- Collaborated with team members to streamline bagging processes.
- Maintained organization of packing area to enhance workflow efficiency.
Start up Technician
Woods Comfort Systems
San Marcos, TX
05.2020 - 07.2022
- Trained new technicians on equipment handling and safety protocols, enhancing team performance.
- Utilized diagnostic tools to troubleshoot technical problems, ensuring rapid resolution of issues.
- Maintained up-to-date knowledge of industry trends, allowing for continuous improvements in start-up technician services offered to clients.
Shift Manager
Wendys Restaurant
Kyle, TX
08.2018 - 04.2020
- Supervised daily operations and ensured compliance with safety protocols.
- Trained and mentored team members on operational standards and best practices.
- Implemented process improvements to enhance workflow efficiency and productivity.
- Analyzed staffing needs and scheduled shifts to optimize labor resources.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Power tool operation
- Safety protocols adherence
- Electrical wiring
- Blueprint interpretation
- Equipment handling
- Communication proficiency
- Positive attitude
- Preventative maintenance
- Customer service
- Customer satisfaction
- Loading and unloading
- Following safety practices
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Install Helper
McCullough Heating and Air
06.2023 - Current
Bagger
UPS
08.2022 - 06.2023
Start up Technician
Woods Comfort Systems
05.2020 - 07.2022
Shift Manager
Wendys Restaurant
08.2018 - 04.2020
High School Diploma -
Penn Foster Career School