Michael Pendergast
Portland,OR
Summary
Security officer with expertise in incident response and surveillance, ensuring safety and security in various environments. Proficient in emergency procedures and staff training, contributing to effective service delivery. Demonstrated ability to maintain a secure atmosphere while providing exceptional support to personnel and visitors.
Overview
21
21
years of professional experience
Work History
Security Officer
Securitas
Portland, Oregon
07.2021 - Current
- Responded promptly to alarms and incidents, ensuring a secure environment.
- Monitored surveillance equipment to identify suspicious behaviors or activities.
- Performed regular patrols to ensure safety of premises and deter unauthorized activity.
- Recorded incidents and compiled detailed reports for management review to enhance security measures.
- Assisted in training new staff on security procedures and operational standards.
- Delivered exceptional customer service while assisting visitors with inquiries and addressing concerns.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
Caregiver
Self-employeed
Portland, Oregon
06.2014 - 04.2021
- Developed personalized care plans tailored to individual client requirements and preferences.
- Managed medication schedules, ensuring timely administration for the client.
- Assisted client with meal preparation and dietary needs, promoting optimal health and adherence to nutritional guidelines.
- Coordinated transportation for client to appointments and social activities, ensuring consistent access to necessary services and social engagement.
- Provided companionship and emotional support, fostering a positive environment that enhanced client well-being.
- Maintained clean and safe living environments through regular housekeeping tasks.
Tax Specialist
US Dept of the Treasury
Portland, OR
10.2005 - 06.2014
- Analyzed tax regulations to ensure compliance with federal laws.
- Guided taxpayers on filing status and eligibility for credits or deductions, ensuring accurate tax filings.
- Resolved tax-related inquiries regarding pensions, annuities, IRAs, and retirement accounts, enhancing client understanding.
- Addressed client inquiries regarding taxes and fiscal matters, providing timely and accurate information.
- Processed forms and payments accurately and efficiently.
Education
High School Diploma -
Central Catholic High School
Portland, OR06-1982
Skills
- Incident response and surveillance
- Emergency procedures and protocols
- Report writing and documentation
- Staff training and development
- Customer service excellence
Accomplishments
- Chess - Achieved the National Master title in 1993.
Timeline
Security Officer
Securitas
07.2021 - Current
Caregiver
Self-employeed
06.2014 - 04.2021
Tax Specialist
US Dept of the Treasury
10.2005 - 06.2014
High School Diploma -
Central Catholic High School