Michael Pennington
Lexington,KY
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Priority Mail Handler
Conduent Business Services
08.2020 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
Tug Driver
United Parcel Service
08.2019 - 07.2020
- Increased safety standards with strict adherence to maritime regulations and guidelines.
- Assisted in the successful completion of numerous towing projects, providing exceptional maneuvering skills.
- Provided critical support during emergency situations, following established protocols to ensure the safety of crew members and the vessel.
- Completed necessary documentation accurately and efficiently, ensuring proper record-keeping for all towing operations.
- Communicated proactively with port authorities for smooth docking procedures upon arrival at each destination.
- Operated forklift-Moving and lifting heavy objects
- Effectively trained new crew members on company policies and procedures related to tugboat operations.
Customer Service
Walmart
03.2017 - 06.2019
- Displayed very good communication and customer service skills.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Greeted customers warmly to provide exceptional customer service.
- Kept the areas that I was in charge of clean and organized
Education
Business Management
JCTC
LouisvilleHigh School Diploma -
Steam Academy
1555 Georgetown Street05-2019
Skills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
- Route management
- Forklift Operator
- Mathematical Skills
- Heavy lifting (more than 50 pounds)
- Likes working with data and statistics
Timeline
Priority Mail Handler
Conduent Business Services
08.2020 - Current
Tug Driver
United Parcel Service
08.2019 - 07.2020
Customer Service
Walmart
03.2017 - 06.2019
Business Management
JCTC
High School Diploma -
Steam Academy
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