Summary
Overview
Work History
Education
Skills
Address
Phone
Email
Summary
Leadership Development
Cover Letter
Personal Information
Timeline
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MICHAEL PETERS

Twinsburg,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

National Chapter Advancement Specialist

Youth For Christ USA
01.2021 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.

Ministry Director

Greater Cleveland Youth For Christ
07.2016 - 12.2020
  • Provide oversight to 17 field staff operating in 9 different ministry areas
  • Oversee team and individual goal setting for ministry, fundraising, volunteers, and events
  • Assist in recruitment and training of over 100 Ministry Leaders a year
  • Conduct 3 performance evaluations for staff a year
  • Responsible for maintaining healthy culture within the chapter helping sustain staff for quality ministry
  • Steward implementation of processes, standards, and best practices within the chapter



Campus Life Supervisor

Greater Cleveland Youth For Christ
07.2012 - 06.2016

Education

High School Diploma -

Lutheran High School East
Cleveland Heights, OH

Business Management -

Wittenberg University
Springfield, OH

Skills

  • System improvement
  • Team management
  • Problem resolution
  • Customer Relations

Address

Garfield Heights, Cleveland, OH, 44125

Phone

(216) 233-8783

Email

mikepete116@gmail.com

Summary

Experienced Ministry Director with over 13 years of experience in Greater Cleveland Youth For Christ. Excellent reputation for resolving problems and team management. Responsible for policy development and staff management procedures positively impacting overall morale and productivity.

Leadership Development

  • Ohio Army National Guard
  • Great Lakes Executive Leadership Forum
  • Devos Urban Leadership Initiative
  • Dale Carnegie Leadership Training for Managers

Cover Letter

To Whom it May Concern, As an experienced Ministry Director, the posting for National Chapter Advancement Lead with Youth For Christ USA piqued my interest. When reviewing the job requirements on the website, I was excited to see that my qualifications and personal traits align with the needs and mission of the organization. I bring a set of talents that I believe will be valuable to Youth For Christ USA. In my Ministry Director role, I honed my abilities in team building and problem solving, providing a solid foundation for the National Chapter Advancement Lead position. My experience working with different people on various national teams has prepared me for taking this next step. From serving on LST teams for various YFC Camps, to my involvement with others in writing YFC's Cultural Attributes, participating in the Kingdom-Inspired Diversity Team and Culture Team give me a great insight into what a healthy culture can look like while stewarding the advancement of Authentic Christ-Sharing Relationships at the chapter level. My collaboration strength, people-centric nature and eagerness to see others win have afforded me excellent leadership skills. I am excited to contribute my strengths and proficiency in problem-solving toward your team efforts, providing resources and support for chapters as they strive to implement the national processes, standards, and best practices. As a deep thinking and personable communicator with a proven track record, my focus on building strong professional relationships has been a valuable asset throughout my career. Please review my resume for a complete collection of my work history and accomplishments. I would like to schedule an interview at your earliest convenience and will contact you next week to check on your availability. I look forward to discussing how my personality and work history fit the National Chapter Advancement Lead role. Thank you for your time and consideration. Sincerely, MICHAEL PETERS

Personal Information

Title: National Chapter Advancement Lead

Timeline

National Chapter Advancement Specialist

Youth For Christ USA
01.2021 - Current

Ministry Director

Greater Cleveland Youth For Christ
07.2016 - 12.2020

Campus Life Supervisor

Greater Cleveland Youth For Christ
07.2012 - 06.2016

High School Diploma -

Lutheran High School East

Business Management -

Wittenberg University

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