Dominic Viloria

Help oversee and coordinates the development and implementation of the Plan of Improvements, Corrective Action Plans (CAPs), and monitoring processes. Reviews data and provides technical assistance and support to discipline coordinators in analysis, identification of salient points, summarizing findings, and developing recommendations/next steps to promote achievement of goals. Promotes an interdisciplinary approach by facilitating the collaboration of various departments in the development and implementation of plans. Helps conduct monthly meetings with disciplines to review POI’s, CAPs, monitoring processes, and initiatives to determine status and identify barriers to timely completion. Works with staff to identify and modify their quality assurance procedures and plans based on barriers, challenges and/or lack of meaningful progress. Actively participates in the QAQI council and Incident Management Review Team (IMRT). Reviews of various reports such as QAQI presentations and State Office trend reports to analyze and evaluate trends. Reviews and evaluates documents submitted by subject matter experts for quality, accuracy, and compliance with requirements prior to submission to federal and state entities, such as HHS Regulatory and settlement agreement monitoring. Ensures documents have the elements needed to address requests. Works with various staff to develop and improve systems to ensure documents are corrected if issues are identified, and to initiate corrective action when warranted. Provides technical guidance and assistance prior, during and after external and internal reviews such as settlement agreement monitoring, HHS Regulatory activity, and state office quality reviews. Gathers, organizes, and distributes document requests. Coordinates, schedules and oversees all logistics of on-site and virtual reviews/meetings/interviews/observations. Provides technical assistance to SSLC staff and reviewers throughout the review process such as scheduling additional meetings, uploading documents and handling additional document requests during the review. Serves as the liaison for any questions or issues that arise between reviewers and subject matter experts.Skilled in Microsoft Word, Outlook, Teams, Planner, Excel, creating charts and graphs, PowerPoint, SharePoint, IRIS Cerner/CareTracker, and tools for communication and teamwork.

Coordinates and chairs the Human Rights Committee (HRC) meetings to ensure due process for recommended rights restriction/modifications. Utilizes the facility’s electronic health record to review documentation submitted to the HRC. Serves as the coordinator of the facility Self-Advocacy program and ensures that the program is effective and is maintained through regularly scheduled meetings/activities. Participates in center investigations and resolution of rights-related complaints/issues. Consults with Interdisciplinary Team (IDT) members regarding rights-related center processes, polices, and education. Provides staff training, HRC members, and persons served as requested or required. Interacts with residents, legal guardians, and/or family members. Provides monitoring and promotes staff and resident awareness of potential rights violations during visits to homes, work sites, or day program areas. Ensures that each restriction of an individual's rights adheres to due process and occurs solely based upon the individual's needs and capabilities. Reviews departmental data and works with the Interdisciplinary Team to provide follow-up to remove or reduce restrictions as needed. Educates, encourages, and supports all individuals to exercise their rights, including participation in self-advocacy, citizenship, voting, and community political activities. Performs other duties as assigned, which may include participation in incident management team meetings, assistance with guardianship services, and serving on various facility committees (ex: Ethics Committee). The Human Rights Officer is expected to participate in mandatory training per HHS policies HHS and procedures, HIPAA policies, state and federal rules and regulations, and ICF-IID regulations, and the requirements in the SSLC’s Department of Justice Settlement Agreement, in order to provide quality services to individuals served—other duties as assigned.

Conducts surveys, audits, and reviews to determine the facility’s compliance with certification requirements, standards, laws, rules, policies, and procedures. Prepares written reports detailing the findings and recommendations of surveys, audits, and reviews. Coordinates activities related to surveys by the Health and Human Services Commission (HHSC) Regulatory for recertification, incidents, and complaints, including collecting data and disseminating information before surveys and providing assistance to surveyors/auditors during the survey process. Participates as a team member in the development and implementation of plans of corrections following surveys, audits, and reviews. Coordinates data collection, audits, and analysis to prepare reports as required by HHSC (Critical Incident Reporting System, Governing Body, Medicare B, Facility Support Performance Indicators, Management Plan, and facility self-assessments). Writes or participates in writing or revising policies and procedures. Provides consultation/interpretation of rules and standards for use in program planning and evaluation. Helps write the Plan of Corrections on any related citations from regulatory visits. Develops instructional materials and conducts staff training. Facilitates meetings regularly. Participates in resident programming/facility committees. Coordinates non-consensus resolution by serving as coordinator for Administrative Review Teams and preparing written reports detailing the outcome of the team meetings.

Assists Behavior Health Specialist/BCBA in the development of treatment strategies and the provision of therapy. Completes behavioral assessments and preference assessments. Assists direct care staff in implementing behavior programs and provides special treatment sessions, and performs PMAB when necessary. Trains direct care staff on present behavior support plan/ Psychiatric Support Plan of individuals and making sure such are followed to ensure success of behavioral objectives and safety of the clients. Contributes to individuals’ overall care plan by maintaining contact with both direct care and professional staff. Collects, tabulates, and reports on behavioral and restraint data. Substitutes for psychologists at assigned meetings. Administers or assists in administering psychological and behavioral assessments.

Worked as a Relief Charge for a year. Performs duties of DSP II / DSP III when the staff member is absent. Ensure that the home is maintained and is a safe and sanitary living environment for individuals. Ensure efficient operation of the home through direct supervision of assigned staff and maintenance of daily documentation requirements. Ensures active and efficient care, training, and support for individuals in a home living environment. Helps train entry-level Direct Support Professional I staff. Ensures that staff are doing active treatment with all the individuals and that all are properly zoned out, and making sure environmental checks are done. Ensures the proper implementation of individuals’ PNMPs to avoid injuries and for the client’s safety. Ensures that staff will observe teamwork to ensure better success in performing the duties and responsibilities for individuals

• Collaborated with multidisciplinary team to develop individualized support plans.
• Implemented behavior management strategies to promote positive interactions.