Michael Petrillo
Cranston,RI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
Work History
Owner/Independent Contractor
Kep Construction
Cranston
09.2011 - Current
- Ensured compliance with applicable laws and regulations related to business operations.
- Maintained relationships with existing clients by providing superior customer service.
- Identified new opportunities for growth, expansion, and diversification.
- Ensured compliance with local, state, and federal regulations.
- Developed strategic plans to increase profitability and efficiency.
- Analyzed industry trends to develop competitive strategies.
- Implemented quality assurance processes to ensure product excellence.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Led startup and creation of operational procedures and workflow planning.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Inspected completed work for accuracy prior to sign off from customers.
- Created detailed plans for construction projects based on blueprints provided by architects or engineers.
- Provided assistance to other tradesmen when needed on larger jobsites.
- Performed rough-in carpentry tasks including installation of windows, doors, siding and roofing components.
- Installed metal flashing around window frames and doorways to protect against water damage.
- Followed all OSHA standards while performing hazardous tasks related to construction sites.
- Assisted with the layout of building projects using levels and measuring tapes accurately.
Education
Some College (No Degree) - Law Enforcement
CCRI
Warwick, RICanononeer
United States Army/National Guard
East Greenwich, RISkills
- Administrative Oversight
- Business Management
- Regulatory Compliance
- Marketing tactics
- Operations Management
- Project Management
- Contract Management
- Financial Management
- Verbal and written communication
- Contract negotiation expertise
- Strategic project planning
- Bidding processes
- Customer Relations
- Business Development
- Relationship Building
- Client Service
- Project estimating
Timeline
Owner/Independent Contractor
Kep Construction
09.2011 - Current
Some College (No Degree) - Law Enforcement
CCRI
Canononeer
United States Army/National Guard