Hi, I’m
Michael Phan
Commerce City,CO
We are part of this universe; we are in this universe, but perhaps more important than both of those facts, is that the universe is in us.
Neil deGrasse Tyson
Summary
Compassionate direct care staff assisting elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.
Overview
3
years of professional experience
Work History
Wheat Ridge Regional Center, Wheat Ridge, Colorado
Direct Care Staff Member
08.2024 - Current
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
Kung Fu Tea, Aurora, CO
Barista Shift Lead
01.2022 - 08.2024
Job overview
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
Zero Degrees Bubble Tea
Barista
07.2021 - 08.2021
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Exsera Biolabs, Aurora, CO
Student Assistant
09.2023 - 10.2024
Job overview
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased lab safety by adhering to strict protocols and guidelines during experiments.
- Cultivated strong attention to detail through precise measurements and calculations during experimental procedures.
Education
University of Colorado Denver , Denver, CO
Bachelor of Science from Biology
05.2025
University Overview
- 3.2 GPA
- Elected to Treasurer for Society of Asian Scientists and Engineers in 2024
- Continuing education in Emergency Medicine and Biology
Skills
- Sanitation Guidelines
- Staffing Patterns
- Supplier Management
- Operational Efficiency
- Attention to Detail
- Safety Policies and Procedures
- Improvement Plans
- Employee training
Languages
Indonesian
Full Professional
Timeline
Direct Care Staff Member
Wheat Ridge Regional Center
08.2024 - Current
Student Assistant
Exsera Biolabs
09.2023 - 10.2024
Barista Shift Lead
Kung Fu Tea
01.2022 - 08.2024
Barista
Zero Degrees Bubble Tea
07.2021 - 08.2021
University of Colorado Denver
Bachelor of Science from Biology
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