Michael Phelan
Lusby,MD
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 9-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
19
19
years of professional experience
Work History
Director of Strategic Accounts
Altumint, Inc (Formally Optotraffic, LLC)
05.2015 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Collaborated cross-functionally with internal teams to develop innovative product offerings tailored to client needs, driving customer satisfaction and retention rates.
- Strengthened existing networks by actively participating in industry events and conferences, positioning the company as a thought leader within its field.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Deputy Sheriff
St. Mary's County Sheriff Office
03.2013 - 11.2014
- Gathered preliminary investigation information as a first responder to crime scenes.Responded quickly to dispatch and took appropriate action at crime and disaster scenes.Prepared cases for trial and appeared and testified in court as a witness.Organized and recorded facts to prepare incident reports.
Master Police Officer I
New Bern Police Department
12.2008 - 02.2013
- Conducted covert, undercover investigations to uncover ongoing crimes and crimes in progress.Prepared cases for trial, appeared and testified in court as a witness.Searched vehicles, buildings, homes and property for evidence and stolen property.
- Detective-Street Crimes Unit and Special Response Team member.
Police Officer
Greenville Police Department
01.2008 - 12.2008
- Gathered preliminary investigation information as a first responder to crime scenes.Responded quickly to dispatch and took appropriate action at crime and disaster scenes.Instructed suspects on field sobriety tests and used portable equipment to perform tests.
Police Officer
New Bern Police Department
06.2005 - 01.2008
- Member of the Special Response Team.
- Prepared cases for trial, appeared and testified in court as a witness.Instructed suspects on field sobriety tests and used portable equipment to perform tests.Conducted covert, undercover investigations to uncover ongoing crimes and crimes in progress.
Education
Bachelor of Science - Justice Studies
Frostburg State University
Frostburg, M D2004
High School Diploma - General Education
Leonardtown High School
Leonardtown, M D2000
Skills
- Self-motivated
- Strong verbal communication
- Natural Leader
- Skilled in conflict resolution
- Project management
- Law Enforcement background
Accomplishments
- Promoted to Regional Sales Manager after 3 successful years in the sales department.
- Supervised team of 3-5 staff members.
- Grew company footprint in new markets, while successfully building a sales team.
Timeline
Director of Strategic Accounts
Altumint, Inc (Formally Optotraffic, LLC)
05.2015 - Current
Deputy Sheriff
St. Mary's County Sheriff Office
03.2013 - 11.2014
Master Police Officer I
New Bern Police Department
12.2008 - 02.2013
Police Officer
Greenville Police Department
01.2008 - 12.2008
Police Officer
New Bern Police Department
06.2005 - 01.2008
Bachelor of Science - Justice Studies
Frostburg State University
High School Diploma - General Education
Leonardtown High School
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