Michael Phillips
Old Forge,PA
Summary
A passionate and dedicated automotive technician with 10+ years experience in mechanical and interpersonal skills. Seeking a position in a fast growing industry that utilizes extensive practical experience and believes in promoting employee growth.
Overview
7
7
years of professional experience
Work History
Shop Manager /Head Service Technician
Rosati's Garage
02.2021 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Franchise Assistant / Salesman
Snap On Tools Franchise
12.2017 - 01.2021
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Participated in ongoing training sessions to stay up-to-date on industry trends, new products, and company policies.
- Increased customer satisfaction by providing friendly and knowledgeable assistance with product inquiries.
Education
General Studies
Riverside Jr./Sr. High School
Taylor, PA06-2011
Skills
Fundamental Leadership Skills
Professional Demeanor
Excellent Attention to Detail
Works Well in a Team Setting
Adaptability and Flexibility
Highly Dependable
Analytical Thinking and Innovation
Problem Solving
Timeline
Shop Manager /Head Service Technician
Rosati's Garage
02.2021 - Current
Franchise Assistant / Salesman
Snap On Tools Franchise
12.2017 - 01.2021
General Studies
Riverside Jr./Sr. High School
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