Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Phillips

The Bronx,NY

Summary

Dynamic Talent Acquisition Specialist with a proven track record at Shrub Oak International School, adept at full-cycle recruitment and innovative talent sourcing. Skilled in public speaking and effective communication, I excel in developing strategies that attract top candidates, enhancing organizational success through strategic hiring and stakeholder engagement.

Overview

3
3
years of professional experience

Work History

Talent Acquisition Specialist

Shrub Oak International School
Mohegan Lake, United States
05.2024 - Current
  • Developed and executed innovative sourcing strategies to attract top talent.
  • Utilized job boards, social media, and professional networks to identify candidates.
  • Screened resumes and applications to pinpoint qualified candidates.
  • Conducted full-cycle recruitment for diverse teaching and administrative roles.
  • Collaborated with school leadership to define staffing needs and specifications.
  • Managed applicant tracking system to enhance candidate evaluations and communications.
  • Coordinated interviews between hiring managers and prospective employees.
  • Tracked recruitment metrics to evaluate strategy effectiveness.
  • Ground-up Applicant Tracking System development.
  • Conduct presentations to important stakeholders.
  • Develop presentations for orientation, school policies, and training.
  • Ground up Internship program development.

Geek Squad Supervisor

Geek Squad
Riverdale, New York
07.2023 - 05.2024
  • Managed and coached a team of technology experts to deliver exceptional customer service and technical support.
  • Oversaw day-to-day operations, including scheduling, performance management, and workload prioritization.
  • Provided technical guidance and troubleshooting assistance for complex customer issues.
  • - Collaborated with leadership to implement sales strategies, achieve revenue goals, and meet KPIs.

Shift Lead

Best Buy
Riverdale, New York
05.2022 - 07.2023
  • Supervised team members to ensure excellent customer service and support.
  • Managed daily operations to maintain store efficiency and organization.
  • Trained new employees on product knowledge and customer interaction techniques.
  • Coordinated inventory management to optimize stock levels and reduce discrepancies.
  • Conducted regular team meetings to communicate updates and enhance performance.
  • Resolved customer complaints by providing solutions and ensuring satisfaction consistently.
  • Assisted in the training of new employees.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Education

Bachelor of Science - BS CUM LAUDE - Psychology

Mercy University
Dobbs Ferry, NY
05.2024

Skills

  • Full-cycle recruitment
  • Talent sourcing
  • Boolean search proficiency
  • Interviewing techniques
  • Applicant tracking
  • Salary and benefits negotiations
  • Effective communication
  • Cold calling
  • Recruiting
  • Problem solving
  • Project management
  • Career fair management
  • Candidate searching
  • Presentation skills
  • In-person and telephone interviewing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Talent Acquisition Specialist

Shrub Oak International School
05.2024 - Current

Geek Squad Supervisor

Geek Squad
07.2023 - 05.2024

Shift Lead

Best Buy
05.2022 - 07.2023

Bachelor of Science - BS CUM LAUDE - Psychology

Mercy University

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