Summary
Overview
Work History
Education
Skills
Websites
Timeline
Michael Phillips

Michael Phillips

Talent Acquisition Specialist
The Bronx,NY

Summary

As a Talent Acquisition Specialist, I bring a strategic and results-oriented approach to identifying, engaging, and placing top talent. My experience spans the full recruitment lifecycle, including the implementation and development of an Applicant Tracking System (ATS), onboarding, interviewing, campus recruitment, leading high-level conversations with internal stakeholders, and more.

Overview

6
6
years of professional experience

Work History

Talent Acquisition Specialist

Shrub Oak International School
Mohegan Lake
05.2024 - Current
  • Developed and executed innovative sourcing strategies to attract top talent.
  • Utilized job boards, social media, and professional networks to identify candidates.
  • Screened resumes and applications to pinpoint qualified candidates.
  • Conducted full-cycle recruitment for diverse teaching and administrative roles.
  • Collaborated with school leadership to define staffing needs and specifications.
  • Managed applicant tracking system to enhance candidate evaluations and communications.
  • Coordinated interviews between hiring managers and prospective employees.
  • Tracked recruitment metrics to evaluate strategy effectiveness.
  • Ground-up Applicant Tracking System development.
  • Conduct presentations to important stakeholders.
  • Develop presentations for orientation, school policies, and training.
  • Ground up Internship program development.

Geek Squad Supervisor

Geek Squad
Riverdale
07.2023 - 05.2024
  • Managed and coached a team of technology experts to deliver exceptional customer service and technical support.
  • Oversaw day-to-day operations, including scheduling, performance management, and workload prioritization.
  • Provided technical guidance and troubleshooting assistance for complex customer issues.
  • Collaborated with leadership to implement sales strategies, achieve revenue goals, and meet KPIs.

Shift Lead

Best Buy
Riverdale
05.2022 - 07.2023
  • Supervised team members to ensure excellent customer service and support.
  • Managed daily operations to maintain store efficiency and organization.
  • Trained new employees on product knowledge and customer interaction techniques.
  • Coordinated inventory management to optimize stock levels and reduce discrepancies.
  • Conducted regular team meetings to communicate updates and enhance performance.
  • Resolved customer complaints by providing solutions and ensuring satisfaction consistently.
  • Assisted in the training of new employees.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Education

Bachelor of Science - BS CUM LAUDE - Psychology

Mercy University
05.2024

Skills

  • Full-cycle recruitment
  • Talent sourcing
  • Boolean search proficiency
  • Interviewing techniques
  • Applicant tracking
  • Salary and benefits negotiations
  • Effective communication
  • Cold calling
  • Recruiting
  • Problem solving
  • Project management
  • Career fair management
  • Candidate searching
  • Presentation skills
  • In-person and telephone interviewing

Timeline

Talent Acquisition Specialist - Shrub Oak International School
05.2024 - Current
Geek Squad Supervisor - Geek Squad
07.2023 - 05.2024
Shift Lead - Best Buy
05.2022 - 07.2023
Mercy University - Bachelor of Science - BS CUM LAUDE, Psychology

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