Michael Pietro
Schenectady
Summary
Results-driven salesman excelling in customer relationship management, sales forecasting, and lead generation. Proven success in product demonstrations and contract negotiations.
Overview
6
6
years of professional experience
Work History
Salesman
By George Food specialties
Ballston Spa
03.2020 - Current
- Trained new staff on sales techniques and company policies for consistency.
- Assisted in resolving customer inquiries and complaints efficiently and courteously.
- Developed strong customer relationships through attentive service and product knowledge.
- Monitored market trends to identify emerging opportunities for sales growth.
- Maintained accurate records of sales transactions and customer interactions, ensuring seamless follow-up.
- Educated customers on product features and technical details, enhancing their understanding and driving informed purchasing decisions.
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Provided timely follow-up on inquiries made by potential customers.
- Cultivated relationships with key accounts, driving increased sales volume.
- Negotiated prices and set up contracts to finalize sales agreements.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Generated leads from cold-calling prospective clients.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Addressed customer questions and concerns regarding products and services.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated deals and handled complaints or objections.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education
High School Diploma -
Colonie Central High School
Albany, NY06-1987
Skills
- Lead generation
- Sales forecasting
- Contract negotiation
- Product demonstration
- Customer relationship management
- Market analysis
Timeline
Salesman
By George Food specialties
03.2020 - Current
High School Diploma -
Colonie Central High School