Michael Piper
PURCELLVILLE,VA
Summary
Dynamic Shift Leader with a proven track record at Jersey Mike's Subs, excelling in customer service and team leadership. Skilled in staff training and problem-solving, ensuring a cohesive workplace culture and high customer satisfaction. Demonstrates a positive attitude and flexibility, adept at managing inventory and fostering a safe work environment.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
04.2023 - 07.2024
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Trained new employees and delegated daily tasks and responsibilities.
Employee
Giant Food Stores
01.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Loudoun Valley High School
Purcellville, VA06-2023
Skills
- Positive attitude
- Customer service focus
- Flexible schedule
- Staff education and training
- Team leadership
- Problem-solving
Timeline
Shift Leader
Jersey Mike's Subs
04.2023 - 07.2024
Employee
Giant Food Stores
01.2022 - 01.2023
High School Diploma -
Loudoun Valley High School
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