Michael Plankenhorn
New Paris
Summary
Dynamic HVAC professional with a strong background in mechanical installations and team leadership. Skilled in task delegation and efficient scheduling, consistently achieving high-quality installations that elevate customer satisfaction. Committed to fostering a collaborative work environment.
Overview
9
9
years of professional experience
Work History
HVAC Lead Installer
Wallace Heating & Air
New Paris, OH
06.2025 - Current
- Led installation of HVAC systems in residential and commercial settings.
- Coordinated with team members to ensure timely project completion and high-quality standards.
- Conducted site assessments to determine optimal system placements and configurations.
- Trained junior installers on equipment handling and installation techniques.
- Improved customer satisfaction by providing efficient and accurate installations.
Team Lead
Flying Ace Express Car Wash
Richmond, IN
08.2024 - 06.2025
- Supervised daily operations to ensure efficient car wash services and customer satisfaction.
- Implemented process improvements to reduce wait times and increase service efficiency.
- Trained team members on equipment usage and safety protocols to enhance performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored inventory levels and coordinated supplies to maintain seamless operations.
Assistant Manager
Finish Line
Richmond, IN
08.2017 - 01.2020
- Led team in daily operations, ensuring exceptional customer service and product availability.
- Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
- Implemented inventory management strategies, reducing stock discrepancies and improving accuracy.
- Analyzed sales data to identify trends, informing merchandising decisions and promotional strategies.
- Enhanced visual merchandising standards, driving increased customer engagement and satisfaction levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
National Trail High School
New Paris, OH05-2017
Basic Welding -
Miami Valley CTC
Englewood, OH05-2025
No Degree - Business
Indiana University, East
Richmond, IN05-2021
Skills
- Power tool operation
- Electrical wiring
- Preventive Maintenance
- System installation
- Power tools operation
- Refrigeration systems
- Hardware installation
- Mechanical aptitude
- Scheduling
- Task delegation
- Inventory accountability
Timeline
HVAC Lead Installer
Wallace Heating & Air
06.2025 - Current
Team Lead
Flying Ace Express Car Wash
08.2024 - 06.2025
Assistant Manager
Finish Line
08.2017 - 01.2020
Basic Welding -
Miami Valley CTC
High School Diploma -
National Trail High School
No Degree - Business
Indiana University, East