Michael Poage
Magnolia,TX
Summary
Reliable, self motivated sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
19
19
years of professional experience
Work History
Retail Sales Associate
Spec's Wine, Spirits & Finer Foods
09.2016 - Current
- Extensive knowledge in both the Liquor and Wine industries
- A very high standard of customer service
- Manage the liquor department
- Precisely depict amount of alcohol needed for large gatherings
- Build a strong customer base
- Build displays
- Keep everything in my department well stocked, cleaned and presentable
- Exceed sales goals each year
- Train new employees.
Club Supervisor
Austin Sports and Social Club
09.2016 - 05.2021
- First Club Supervisor in Austin Sports and Social Club's history
- New position put in charge of the full slate of scheduled venue's for the day
- Manage a group of Supervisors, Social Coordinators and Game Day Coordinators
- Make sure there are no issues stopping our leagues from being able to perform at any venue being played at that day
- Officiated all sports in any venue
- Once all venue's are cleared to play, I would visit 1-3 different venue's to observe, train or introduce myself to all my employee's.
Game Day Coordinator
Austin Sports and Social Club
10.2017 - 09.2019
- Silver Whistle award winner for top employee
- Team leader of a group of Officials at a certain venue for an evening
- Arriving well before the rest of the crew to make sure fields/courts are properly set up and ready for the given sport
- Picking up and delivering all the equipment needed for your venue that night
- Picking up and handing out uniforms to every team that has signed up
- Extreme knowledge of the sports being played on that day
- Being able to train new hires and Officials new to the sport you are coordinating
- Assign Officials to each field of play
- Being able to explain the rules thoroughly to anyone who asks
- Being able to step into the field of action to officiate a game if necessary
- Making sure the venue is clean at the end of the league session.
Retail Stocker/Driver
Spec's Wine, Spirits & Finer Foods
09.2016 - 07.2019
- Learning how to work in the fast pace world of retail
- Getting educated about product in the liquor and wine industries
- Maintaining inventory and keeping the store well stocked
- Keeping the store presentable and clean
- Spent 3-4 days a week delivering product to different venues around Travis County
- And other areas of Central Texas.
Sports Official
Austin Sports and Social Club
09.2016 - 10.2017
- Part time three nights a week
- Learn the full rules of a large selection of different sports
- Officiating the sport I am on the field for on that night
- Really understanding the importance of being on time and ready
- Being able to control a field full of adults that are indulging in alcohol
- Keeping a great attitude at all times
- Volunteering to help to set up and work special events help by the company.
Parts Specialist
U-Haul
08.2013 - 04.2016
- Promoted to leader of the department within 30 days of hire on the basis of excellent leadership skills and attention to detail
- Sole automotive parts product expert in the department and in the Central Texas region
- Ensured 100% accuracy on daily invoicing processing for entire parts department
- Maintained all parts inventory to ensure all personnel in the district always had access to fully functional tools.
Master Carpenter
Clinton Enterprises
07.2009 - 08.2013
- Perfected knowledge in the carpentry business by becoming more versatile
- Acquired master level skills in reading blueprints, frame structures, hanging drywall, laying tile and wood-flooring
- Well versed in standard city coding
- Assumed training responsibilities of all new employees.
Trim Carpenter
BMF Trim Crew
05.2005 - 07.2009
- Sub-contracted to different builders in the Austin area
- Learned the basics and perfected trim carpentry.
Education
High School Diploma -
Anderson High School
Austin, TX05.2004
Skills
- Detail Oriented
- Product Knowledge
- Sales Expertise
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Reliability and Punctuality
Accomplishments
- Lindy's List since 2020
- Achieved top earning salesman for the past 4 years
- Silver Whistle Award winner 2017
Timeline
Game Day Coordinator
Austin Sports and Social Club
10.2017 - 09.2019
Retail Sales Associate
Spec's Wine, Spirits & Finer Foods
09.2016 - Current
Club Supervisor
Austin Sports and Social Club
09.2016 - 05.2021
Retail Stocker/Driver
Spec's Wine, Spirits & Finer Foods
09.2016 - 07.2019
Sports Official
Austin Sports and Social Club
09.2016 - 10.2017
Parts Specialist
U-Haul
08.2013 - 04.2016
Master Carpenter
Clinton Enterprises
07.2009 - 08.2013
Trim Carpenter
BMF Trim Crew
05.2005 - 07.2009
High School Diploma -
Anderson High School
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