Michael Pollina
Hanover Park,IL
Summary
Dynamic sales professional with extensive experience in managing and expanding sales territories while consistently delivering impactful results. Recognized for cultivating long-term client partnerships and fostering collaboration, ensuring mutual benefits for colleagues and clients through a strategic approach. Expertise in negotiation, strategic planning, and market analysis drives a results-oriented mindset that adapts seamlessly to evolving market conditions. Committed to leveraging skills to achieve exceptional sales performance and contribute to organizational success.
Overview
22
22
years of professional experience
Work History
Territory Sales Account Manager
Stone Design Inc
11.2022 - Current
- Developed and maintained strong customer relationships to drive territory growth.
- Analyzed market trends to identify new sales opportunities and strategic initiatives.
- Collaborated with cross-functional teams to enhance product offerings and customer satisfaction.
- Led training sessions for junior sales staff, improving team performance and efficiency.
- Implemented targeted marketing strategies, resulting in increased brand visibility within the territory.
- Conducted regular sales presentations to key clients, effectively communicating product value propositions.
Operations Fabrication Manager
Stone Design Inc.
01.2007 - 10.2022
- Supervise and lead daily production of all commercial and residential natural stone fabrication projects for high profile clientele such as: Trump Tower Chicago, Langham Hotel, JW Marriott Hotel, and Polaris Club United Airlines O’Hare International Airport.
- Coordinate with Project Managers and Sales Staff to meet individual customer needs, request dates, and quality standards.
- Control of labor utilization; preventing excess hours, overtime and downtime.
- Provide periodic reporting and metrics regarding production hours, job status and project estimates.
- Ensure compliance with safe work practices for the team and processes/equipment used by the team.
- Work with Human Resources to ensure compliance with company policies including attendance, work related injuries/body mechanics; emergency preparedness planning and other regulatory compliance items like Department of Labor, and OSHA.
- CNC Setup, programming and use of Auto Cad type software.
- Purchasing and management of fabrication supply inventory.
- Manage preventive maintenance schedules and emergency maintenance needs for all equipment.
- Lead the customer relations and sales initiatives; including special issue resolution related to customer satisfaction.
- Interview prospective employees and onboard/train new hires.
Manager/Owner
American Bullnose Midwest
01.2004 - 01.2007
- Managed daily production and fabrication of ceramic and porcelain tile as well as granite, marble and other various stone fabrications.
- Managed Accounts Payable, Accounts Receivable and payroll.
- Led communications during daily heavy call volume; direct contact with customers; direct contact with contractors; and troubleshooting.
- Expanded sales to include mass-market accounts.
- Managed warehouse distribution processes including inbound and outbound freight.
- Weekly inventory control, purchasing and procurement.
Education
Business Administration
Illinois State University
Normal, IL01.1990
undefined
Bolingbrook High School
Bolingbrook, IL01.1988
Skills
- Proven track record in sales-driven settings
- Skilled in coordinating multifaceted operational processes
- Skilled in data interpretation
- Strategic problem-solving expertise
- Effective multi-tasking abilities
Affiliations
NKBA-Midwest Chicago Chapter
Timeline
Territory Sales Account Manager
Stone Design Inc
11.2022 - Current
Operations Fabrication Manager
Stone Design Inc.
01.2007 - 10.2022
Manager/Owner
American Bullnose Midwest
01.2004 - 01.2007
undefined
Bolingbrook High School
Business Administration
Illinois State University