Rodgerick McGee
Summary
Dynamic IT and e-commerce professional with over 6 years of experience in technical support, e-commerce platform management, and customer relationship development. Proven ability to drive strategic growth in e-commerce settings, leveraging platforms like Shopify and SquareSpace. Skilled in using CRM systems such as Salesforce and ZenDesk to enhance customer service and utilizing Excel to analyze sales data and inform leadership decisions. Eager to apply my expertise in e-commerce account management and passion for interior design at Hudson Valley Lighting Group.
Overview
9
9
years of professional experience
Work History
Territory Account Sales Manager
Progressive Leasing
Houston, TX
12.2022 - Current
- Exceeded sales targets by implementing effective training and development for retail store associates, demonstrating keen analytical and strategic thinking skills
- Developed and maintained strong relationships with store and district leadership, ensuring brand loyalty and trust
- Provided comprehensive performance data and reports to leadership, utilizing Excel to highlight trends and opportunities for growth.
E-Commerce Specialist
ModSquad (Project for Pokémon Company)
Remote
12.2018 - 12.2021
- Managed e-commerce platforms, including Shopify and SquareSpace, enhancing user experience and compliance with community standards
- Utilized Salesforce and ZenDesk to streamline customer service processes, demonstrating a quick adaptability to new software and tools
- Collaborated with cross-functional teams to address customer concerns, fostering a solution-oriented approach to issue resolution
- Analyzed sales data using Excel, presenting findings to leadership to drive informed decision-making and strategic planning.
Field Technician/Field Sales Manager
Best Buy/Geek Squad
Houston, TX
10.2014 - 02.2019
- Led a team in providing IT support and troubleshooting for a range of consumer electronics, showcasing an ability to quickly learn and apply technical knowledge
- Implemented new processes to improve service delivery, indicating strong problem-solving and process improvement skills.
Education
Bachelor of Science in Cybersecurity -
Baker University
01.2026
Skills
- Proficient in e-commerce platforms (Shopify, SquareSpace) and CRM systems (Salesforce, ZenDesk)
- Strong analytical skills, experienced in using Excel for sales data analysis and reporting
- Excellent problem-solving and technical troubleshooting abilities
- Effective communication and interpersonal skills, adept at building relationships with clients and team members
- Highly organized with a proven track record of managing multiple priorities and driving strategic growth
Additional Information
Genuine interest in interior design and commitment to staying abreast of industry trends., Willing and able to travel for trade shows, retailer site visits, and occasional visits to the home office.
Timeline
Territory Account Sales Manager
Progressive Leasing
12.2022 - Current
E-Commerce Specialist
ModSquad (Project for Pokémon Company)
12.2018 - 12.2021
Field Technician/Field Sales Manager
Best Buy/Geek Squad
10.2014 - 02.2019
Bachelor of Science in Cybersecurity -
Baker University
Similar Profiles
Joanie DeverJoanie Dever
Early Stage Collections Agent at Progressive LeasingEarly Stage Collections Agent at Progressive Leasing
Toby Darwin BrewerToby Darwin Brewer
TERRITORY SALES REPRESENTATIVE/DISTRICT LEASING MANAGER at PROGRESSIVE LEASINGTERRITORY SALES REPRESENTATIVE/DISTRICT LEASING MANAGER at PROGRESSIVE LEASING
ROCIO FRANZROCIO FRANZ
Payment Specialist Sr at Progressive LeasingPayment Specialist Sr at Progressive Leasing
Grace ChappellGrace Chappell
Recovery Specialist at Progressive LeasingRecovery Specialist at Progressive Leasing
Lisa LesterLisa Lester
Territory Sales Manager/Account Manager at Johnson & Johnson / KenvueTerritory Sales Manager/Account Manager at Johnson & Johnson / Kenvue